MANAGER - STUDENTS AFFAIRS ADMISSIONS AND RECORD

Netherlands Maritime University College; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

Netherlands Maritime University College (NMUC) in Johor Bahru, Malaysia, seeks a Manager – Student Affairs Admissions & Records to lead SAAR operations, drive student services, and ensure accurate records management. The role focuses on efficient lifecycle management, policy compliance, and delivering high-quality student services.

The incumbent will oversee student affairs, admissions, and records teams, collaborating with faculties and external partners to support recruitment, retention, and

Qualifications

• Bachelor’s Degree in Education, Business Administration, Management, Student Affairs, Higher Education Management, or a related field.

Responsibilities

• Plan, manage, and oversee student affairs programmes and activities.
• Develop initiatives to promote student engagement, wellbeing, and campus life.
• Address student enquiries, concerns, and disciplinary matters in accordance with university policies.
• Collaborate with academic departments and external stakeholders on student-related matters.

Education

Bachelor’s Degree in Education, Business Administration, Management, Student Affairs, Higher Education Management, or a related field

Job description

MANAGER - STUDENTS AFFAIRS ADMISSIONS AND RECORD

STUDENT AFFAIRSMAIN CAMPUS (JOHOR BAHRU)CONTRACT

Job Description

Job Summary The Manager – Student Affairs, Admissions & Records (SAAR) is responsible for overseeing student services, admissions operations, and student records management. The role ensures efficient student lifecycle management, compliance with institutional policies and regulatory requirements, and the delivery of high-quality services that enhance the overall student experience.

Key Responsibilities

• Student Affairs
  
  
  
  • Plan, manage, and oversee student affairs programmes and activities.
  
  
  • Develop initiatives to promote student engagement, wellbeing, and campus life.
  
  
  • Address student enquiries, concerns, and disciplinary matters in accordance with university policies.
  
  
  • Collaborate with academic departments and external stakeholders on student-related matters.
  
  
  
  


• Admissions
  
  
  
  • Manage the student recruitment and admissions process from application to enrolment.
  
  
  • Ensure admissions procedures comply with institutional policies and regulatory requirements.
  
  
  • Monitor admission targets and prepare admissions reports.
  
  
  • Coordinate with marketing, academic faculties, and relevant departments to support student recruitment initiatives.
  
  
  
  


• Student Records
  
  
  
  • Oversee the maintenance, accuracy, confidentiality, and security of student records.
  
  
  • Ensure timely processing of enrolment, graduation, transcripts, academic records, and related documentation.
  
  
  • Maintain compliance with applicable data protection and record management policies.
  
  
  • Supervise the implementation and continuous improvement of student information systems.
  
  
  
  


• Management & Administration
  
  
  
  • Lead, supervise, and develop the SAAR team to achieve departmental objectives.
  
  
  • Develop and review departmental policies, SOPs, and work processes.
  
  
  • Prepare departmental budgets, reports, and performance indicators.
  
  
  • Ensure compliance with institutional regulations, accreditation requirements, and relevant government agencies.
  
  
  • Coordinate audits and quality assurance activities related to student affairs, admissions, and records.
  
  
  • Perform any other duties assigned by Management.
  
  
  
  

Requirements

• Bachelor’s Degree in Education, Business Administration, Management, Student Affairs, Higher Education Management, or a related field.

Company Overview

Netherlands Maritime University College (NMUC) is a Dutch-Malaysian private higher learning institution specialising in maritime education, training and consultancy services. Located in Johor, Malaysia, right at the heart of a bustling maritime region, NMUC is strategically positioned to support national and regional competitiveness in the maritime, logistics as well as oil and gas industries through the offering of various accredited academic and training programmes.

True to our vision of becoming a world-class maritime education and training institute, NMUC’s involvement in the education field is further enhanced by strategic collaborations with some of the world-best maritime institutions from around the globe. These include Maritime Institutes Willem Barentsz, Maritime institute De Ruyter, NHTV Breda University of Applied Sciences and Dutch Offshore Academy in the Netherlands; Southampton Solent University and Nottingham Trent University in the United Kingdom; University of Tasmania (Australian Maritime College) in Australia; Arab Academy for Science, Technology & Maritime Transport in Egypt; the University of the Aegean in Greece; and Piri Reis University in Turkey.

Netherlands Maritime University College (NMUC) is a Dutch-Malaysian private higher learning institution specialising in maritime education, training and consultancy services. Located in Johor, Malaysia, right at the heart of a bustling maritime region, NMUC is strategically positioned to support national and regional competitiveness in the maritime, logistics as well as oil and gas industries through the offering of various accredited academic and training programmes.

True to our vision of becoming a world-class maritime education and training institute, NMUC’s involvement in the education field is further enhanced by strategic collaborations with some of the world-best maritime institutions from around the globe. These include Maritime Institutes Willem Barentsz, Maritime institute De Ruyter, NHTV Breda University of Applied Sciences and Dutch Offshore Academy in the Netherlands; Southampton Solent University and Nottingham Trent University in the United Kingdom; University of Tasmania (Australian Maritime College) in Australia; Arab Academy for Science, Technology & Maritime Transport in Egypt; the University of the Aegean in Greece; and Piri Reis University in Turkey.