Manager, Sales & Partnerships

Aspire Services Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Aspire Lifestyles Malaysia seeks a results-driven Business Development & Sales professional to drive new business opportunities, grow partnerships, and manage key accounts. You will own a healthy pipeline, achieve sales targets, and collaborate with Operations, Finance, Marketing and regional teams to deliver growth.

With 5-7 years in merchant acquisition, loyalty, or related industries, you will negotiate partnerships, upsell offers, and help shape Aspire's regional go-to-market strategy across

Qualifications

• 5-7 years of Business Development, Sales, or account management experience in relevant sectors.
• Experience with loyalty, merchant acquisition or fintech considered a plus.
• Proven ability to build and maintain a healthy sales pipeline.
• Strong negotiation and relationship-building skills with cross-functional teams.
• Experience in banking, payments, luxury retail, or hospitality is preferred.

Responsibilities

• Achieve individual sales and gross profit targets.
• Develop and maintain a healthy sales pipeline through prospecting and networking.
• Identify and generate new business opportunities across sectors.
• Own and manage key client accounts and achieve GP targets.
• Investigate opportunities within existing accounts and secure new business.
• Conduct regular business reviews with clients and promote new Aspire products & services.
• Proactively upsell and cross-sell opportunities to enhance portfolio value.
• Develop and manage a regional partner network to expand access and offers.
• Negotiate partner deliverables, promotions and discounts.
• Provide timely weekly pipeline and activity reporting; collaborate with Operations, Finance, Marketing and Regional teams.

Skills

Business Development

Sales

Account Management

Merchant Acquisition

Partnerships

Stakeholder Management

Job description

A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)

Aspire Lifestyles is a leading global provider of Concierge and Loyalty solution services to client segments in banking, payments, insurance, luxury retail, automobile and luxury property.

This role is primarily responsible for driving new business opportunities, developing strategic partnerships, managing selected key accounts, and contributing to the overall commercial growth of Aspire Lifestyles Malaysia.

The incumbent is expected to independently generate sales opportunities, build and maintain a healthy pipeline, secure new partnerships, identify growth opportunities within existing accounts, and achieve individual business targets. Strong ownership, accountability, commercial acumen, and stakeholder management capabilities are critical for success in this role.

B. Key Responsibilities (Critical responsibilities and skills of this position, in order of importance)

Business Development & Sales

Achieve individual sales and gross profit targets assigned by management.

Develop and maintain a healthy sales pipeline through active prospecting and networking.

Identify and generate new business opportunities across banking, insurance, payments, automotive, lifestyle, hospitality, retail and luxury sectors.

Account Management

Own and manage key client accounts, and achieve/exceed Gross Profit target set for the year

Investigate new business opportunities within existing accounts and secure new business in line with country’s budget strategies and forecasting.

Conduct regular business reviews with clients on key account plans - these meetings are to discuss business or operational issues and identify new opportunities to drive portfolio improvement. Leverage these meetings to promote and cross-sell new Aspire products & services.

Proactively identify upselling, cross-selling and expansion opportunities.

Partnership Development

Achieving business goals, individual sales and revenue/gross profit targets assigned by management to support Malaysia.

Develop and manage a regional partner network with luxury, travel, dining, retail, and media partners to enhance access and offering.

Negotiate and establish specific partner agreed deliverables, promotions, discounts & special offer or preferential treatment.

Internal Collaboration & Governance

Provide timely and accurate weekly reporting.

Maintain visibility of pipeline, account activities and partnership status.

Work closely with Operations, Finance, Marketing and Regional teams.

C. Job Profile

Required Work Experience (Brief description of job-related experience needed to perform the job)

Min. 5-7 years of Business Development, Sales, Account Management or relevant merchant acquisition, marketing, loyalty, account management experience from Cards, Loyalty & Rewards Program, Ad Agency, Travel, Tourism, Hospitality.

Merchant acquisition, partnership experience and good network of partner relationships across dining, retail, travel and other affluent lifestyle categories

Experiential and event management experience serving the affluent segment

Proven track record in achieving sales or revenue targets.

Experience managing corporate or enterprise accounts.

Experience within Banking, Financial Services, Payments, Loyalty Programs, Insurance, Hospitality, Travel or related industries preferred.

Demonstrated success in acquiring new clients, strategic partners or revenue-generating opportunities.

Aspire Lifestyles is the global leader in loyalty solutions and Concierge services.

Engaging our clients’ customers by opening doors to high-touch personalized service, a wealth of special offers, access to extraordinary experiences and delivering extraordinary results, every time.

Aspire Lifestyles, an International SOS Company is a Concierge industry pioneer with nearly 30 years of experience designing and managing high-performance loyalty and Concierge programs. Aspire Lifestyles continues to push the industry to the next level with innovative program design and features. With integrated global operations in 21 markets, robust digital platforms, an unmatched degree of global lifestyle partnerships, and a blueprint for savvy social media marketing, Aspire Lifestyles continues to shape the future of customer engagement and relationship management strategies.

Aspire Lifestyles is the global leader in loyalty solutions and Concierge services.

Engaging our clients’ customers by opening doors to high-touch personalized service, a wealth of special offers, access to extraordinary experiences and delivering extraordinary results, every time.

Aspire Lifestyles, an International SOS Company is a Concierge industry pioneer with nearly 30 years of experience designing and managing high-performance loyalty and Concierge programs. Aspire Lifestyles continues to push the industry to the next level with innovative program design and features. With integrated global operations in 21 markets, robust digital platforms, an unmatched degree of global lifestyle partnerships, and a blueprint for savvy social media marketing, Aspire Lifestyles continues to shape the future of customer engagement and relationship management strategies.