Manager, Sales & Partnerships

Aspire Services; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Aspire Lifestyles Malaysia is seeking an experienced business development professional to drive new opportunities, build strategic partnerships, and manage important accounts. You will be responsible for developing a healthy pipeline, achieving sales and gross profit targets, and cross-selling Aspire products and services within luxury sectors.

The role requires strong ownership, commercial acumen, and stakeholder management, with a focus on expanding the partner network across dining, travel,

Qualifications

• Min. 5-7 years of Business Development, Sales, Account Management or relevant merchant acquisition, marketing, loyalty, account management experience from Cards, Loyalty & Rewards Program, Ad Agency, Travel, Tourism, Hospitality.

Responsibilities

• Achieve individual sales and gross profit targets assigned by management.
• Develop and maintain a healthy sales pipeline through active prospecting and networking.
• Identify and generate new business opportunities across banking, insurance, payments, automotive, lifestyle, hospitality, retail and luxury sectors.
• Own and manage key client accounts, and achieve/exceed Gross Profit target set for the year.
• Investigate new business opportunities within existing accounts and secure new business in line with country’s budget strategies and forecasting.
• Conduct regular business reviews with clients on key account plans - these meetings are to discuss business or operational issues and identify new opportunities to drive portfolio improvement. Leverage these meetings to promote and cross-sell new Aspire products & services.
• Proactively identify upselling, cross-selling and expansion opportunities.
• Achieving business goals, individual sales and revenue/gross profit targets assigned by management to support Malaysia.
• Develop and manage a regional partner network with luxury, travel, dining, retail, and media partners to enhance access and offering.
• Negotiate and establish specific partner agreed deliverables, promotions, discounts & special offer or preferential treatment.
• Provide timely and accurate weekly reporting.
• Maintain visibility of pipeline, account activities and partnership status.
• Work closely with Operations, Finance, Marketing and Regional teams.

Skills

Business development

Sales

Account management

Partnership development

Negotiation

Job description

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A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)

Aspire Lifestyles is a leading global provider of Concierge and Loyalty solution services to client segments in banking, payments, insurance, luxury retail, automobile and luxury property.

This role is primarily responsible for driving new business opportunities, developing strategic partnerships, managing selected key accounts, and contributing to the overall commercial growth of Aspire Lifestyles Malaysia.

The incumbent is expected to independently generate sales opportunities, build and maintain a healthy pipeline, secure new partnerships, identify growth opportunities within existing accounts, and achieve individual business targets. Strong ownership, accountability, commercial acumen, and stakeholder management capabilities are critical for success in this role.

B. Key Responsibilities (Critical responsibilities and skills of this position, in order of importance)

Business Development & Sales

• Achieve individual sales and gross profit targets assigned by management.
• Develop and maintain a healthy sales pipeline through active prospecting and networking.
• Identify and generate new business opportunities across banking, insurance, payments, automotive, lifestyle, hospitality, retail and luxury sectors.

Account Management

• Own and manage key client accounts, and achieve/exceed Gross Profit target set for the year
• Investigate new business opportunities within existing accounts and secure new business in line with country’s budget strategies and forecasting.
• Conduct regular business reviews with clients on key account plans - these meetings are to discuss business or operational issues and identify new opportunities to drive portfolio improvement. Leverage these meetings to promote and cross-sell new Aspire products & services.
• Proactively identify upselling, cross-selling and expansion opportunities.

Partnership Development

• Achieving business goals, individual sales and revenue/gross profit targets assigned by management to support Malaysia.
• Develop and manage a regional partner network with luxury, travel, dining, retail, and media partners to enhance access and offering.
• Negotiate and establish specific partner agreed deliverables, promotions, discounts & special offer or preferential treatment.

Internal Collaboration & Governance

• Provide timely and accurate weekly reporting.
• Maintain visibility of pipeline, account activities and partnership status.
• Work closely with Operations, Finance, Marketing and Regional teams.

C. Job Profile

Required Work Experience (Brief description of job-related experience needed to perform the job)

• Min. 5-7 years of Business Development, Sales, Account Management or relevant merchant acquisition, marketing, loyalty, account management experience from Cards, Loyalty & Rewards Program, Ad Agency, Travel, Tourism, Hospitality.
• Merchant acquisition, partnership experience and good network of partner relationships across dining, retail, travel and other affluent lifestyle categories
• Experiential and event management experience serving the affluent segment
• Proven track record in achieving sales or revenue targets.
• Experience managing corporate or enterprise accounts.
• Experience within Banking, Financial Services, Payments, Loyalty Programs, Insurance, Hospitality, Travel or related industries preferred.
• Demonstrated success in acquiring new clients, strategic partners or revenue-generating opportunities.