Manager, Procurement (IT Contract Management)

hlb; Malaysia; On-site; MYR 150,000 - 190,000; Full time

Job summary

Hong Leong Bank in Malaysia seeks an IT Contract Management Manager to lead end-to-end IT strategic sourcing, procurement, and vendor management. You will build long-term vendor relationships, drive cost-saving initiatives, and ensure regulatory compliance across IT spending.

The role offers exposure to governance, capacity analysis, and transformation programs within a modern banking context, reporting to the Procurement team.

Qualifications

• 5+ years of managerial sourcing/procurement experience, with at least 3 years in IT.
• Proven track record of executing strategic cost-saving initiatives and TCO analyses.
• Advanced proficiency in MS Excel, Word, PowerPoint; familiarity with e-procurement systems and spend analytics tools.
• Excellent communication skills for presenting to senior management.
• Decisive, detail-oriented and able to multi-task while delivering high-integrity results.

Responsibilities

• Develop collaborative relationships with stakeholders and vendors to meet bank needs.
• Drive cost-management targets for IT hardware and software via renegotiation and vendor consolidation.
• Evaluate total cost of ownership (TCO) from deployment to decommissioning to curb spend.
• Benchmark pricing against industry standards and seek best-in-class terms with flexible contracts.
• Ensure all IT contracts comply with BNM guidelines, including RMiT risk management.
• Maintain framework to analyze monthly capacity utilization and provide actionable insights.
• Lead and coach team in sourcing strategies and spend analysis, promoting service-oriented governance.
• Support senior management in business transformation, ESG initiatives, and procurement process improvements.

Skills

Vendor management

Contract negotiation

Sourcing strategies

Strategic cost saving

Stakeholder communication

Education

Bachelor's degree in Finance/Accounting/Banking, Economics, Business Studies/Administration/Management, or relevant supply-chain qualification

Tools

MS Excel

MS Word

PowerPoint

Spend analytics tools

e-procurement systems

Job description

If you are looking to excel and make a difference, take a closer look at us...

Overview

We are seeking an IT Contract Management Manager to join our Procurement team. This role offers excellent career exposure and strong growth potential for a leader capable of driving end-to-end IT strategic sourcing, procurement, and vendor management. The successful candidate will be instrumental in maximizing value for money across bank-wide IT spending while ensuring robust regulatory compliance.

Key Responsibilities and Accountabilities

Functional (job responsibilities)

• Develop collaborative long-term relationships with key stakeholders and vendors to ensure the Bank's strategic and operational needs are met.
• Drive achievement of cost-management targets for IT Hardware and Software through contract renegotiation, vendor consolidation, and price protection strategies.
• Evaluate the total cost of ownership (TCO) for hardware and software, tracking lifecycles from deployment to decommissioning to prevent unnecessary spending.
• Regularly benchmark pricing against industry standards to secure "Best-in-Class" terms and negotiate contractual flexibility, such as "right-to-reduce" clauses.
• Ensure all IT contracts and outsourcing arrangements strictly comply with Bank Negara Malaysia (BNM) guidelines, including Risk Management in Technology (RMiT).
• Maintain a framework to analyze monthly capacity utilization rates, providing actionable insights to optimize resource productivity.
• Lead and coach team members in devising sourcing strategies, analyzing spend reports, and maintaining a service-oriented culture aligned with governance standards.
• Support Senior Management in implementing business transformation, ESG sustainability, and process improvement initiatives within the procurement workflow.

Jobholder Requirements

Malaysian citizen.

Education/Qualification

Bachelor's Degree in Finance/Accounting/Banking, Economics, Business Studies/Administration/Management, or a relevant supply-chain qualification.

Experience/Requirements

• At least 5 years of working experience in a managerial capacity handling sourcing/procurement, with a minimum of 3 years specifically in the IT industry.
• Proven experience in executing strategic cost-saving initiatives and carrying out total ownership cost (TCO) analyses.
• Advanced proficiency in MS Excel, Word, PowerPoint, and familiarity with e-procurement systems and spend analytics tools.
• Excellent command of language with the ability to comfortably present to and communicate with senior management.
• Decisive, detail-oriented, and independent, with the ability to multi-task while delivering high-integrity results.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.

Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.