MANAGER, NETWORK

KPJ HEALTHCARE BERHAD; Malaysia; On-site; MYR 80,000 - 120,000; Full time

Job summary

KPJ HEALTHCARE BERHAD seeks a Manager – Network to oversee enterprise network performance, ensuring reliable connectivity across LAN, WAN, WLAN, and data center environments. The role involves managing daily operations, leading technology refresh initiatives, and responding to major incidents efficiently.

The ideal candidate has a Bachelor's degree in IT/Computer Science and 7–10 years of relevant experience in managing complex network infrastructures. Strong leadership and collaboration skills are essential for successful mentoring of network engineers and coordination with vendors.

Qualifications

• 7–10 years of relevant experience managing enterprise network infrastructure.
• Experience supporting routing, switching, and firewall technologies.
• Proven ability to work effectively in team environments.

Responsibilities

• Manage daily operations of LAN, WAN, WLAN, Internet, and data center networks.
• Oversee routing, switching, firewall, VPN and SD-WAN infrastructure.
• Lead network technology refresh initiatives with minimal service disruption.
• Manage response to major network incidents ensuring timely service restoration.
• Mentor network engineers and coordinate with vendors for operations.

Skills

Network operational leadership

Routing and switching technologies

Firewall and VPN technologies

Network monitoring and performance optimisation

Education

Bachelor’s degree in Information Technology/Computer Science

Job description

General Description

The Manager – Network is responsible for overseeing the management and operational performance of the organization’s enterprise network infrastructure, including LAN, WAN, WLAN, internet connectivity, and data center networking. The role ensures secure, reliable, and high-performing connectivity across all operational environments and collaborates closely with Infrastructure, Applications, Security, and external vendors to maintain service levels, security standards, and operational requirements while supporting modernization initiatives and minimizing risks.

Job Description

1. Network Operations & Performance Management

• Manage daily operations of LAN, WAN, WLAN, Internet, SD‑WAN, and data center networks.
• Ensure network availability, performance, and reliability meet defined SLA and operational requirements.
• Monitor network capacity, utilization and performance trends, and drive optimization initiatives.

2. Network Infrastructure, Security & Governance

• Oversee routing, switching, firewall, VPN and SD‑WAN infrastructure.
• Ensure network configurations comply with security standards, governance policies and audit requirements.
• Maintain network architecture diagrams, IP address management (IPAM) and documentation.

3. Technology Refresh, Capacity & Lifecycle Management

• Lead network technology refresh initiatives, including hardware upgrades, replacements and migrations.
• Ensure upgrades and migrations are implemented with minimal service disruption.
• Plan and manage network capacity, scalability and lifecycle improvements to support business growth.

4. Incident, Change & Service Management

• Manage response to major network incidents and outages, ensuring timely service restoration.
• Ensure root cause analysis (RCA) and preventive actions are completed.
• Govern network changes through formal change management processes, ensuring minimal operational risk.

5. Team, Vendor & Asset Management

• Manage and mentor network engineers and senior engineers.
• Coordinate with vendors and service providers for operations, support and projects.
• Maintain network asset inventory, configurations and operational documentation, ensuring knowledge sharing and compliance.

Job Requirement

Education: Bachelor’s degree in Information Technology/Computer Science.

Knowledge and Experiences

• 7–10 Years of relevant experience managing enterprise network infrastructure such as LAN, WAN, WLAN, internet connectivity and data center networking.
• Experience supporting routing, switching and firewall technologies within enterprise environments.
• Experience supporting or managing network platform upgrades, hardware replacements and lifecycle initiatives.
• Experience monitoring network utilization, performance and service availability to maintain operational reliability.
• Understanding of network security controls including segmentation, firewall management and secure connectivity practices.
• Experience operating within network security standards, governance frameworks and regulatory compliance requirements.
• Proven ability to work effectively in team environments, collaborating with colleagues at all levels to meet project goals and deadlines.

Skills & Competencies

• Strong network operational leadership and ability to manage complex network environments and incidents.
• Effective coordination with infrastructure, security and application teams; strong vendor engagement and troubleshooting capability.
• Ability to manage technical documentation and operational standards.
• Technical skills: enterprise network infrastructure management, routing and switching technologies, firewall and VPN technologies, network monitoring and performance optimisation, network security and segmentation awareness, disaster recovery readiness.
• Special skills: network modernization and refresh planning, high‑availability and resilience management, capacity and performance planning, network change and incident management.
• Personal attributes: strong technical leadership mindset, high attention to operational detail, calm and decisive during major incidents, strong collaboration and communication skills, commitment to continuous improvement and service stability, integrity, professionalism and ethical behaviour.

Equal Employment Opportunity Statement

KPJ Healthcare Berhad is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age or disability. All employment decisions are made in accordance with the laws applicable to our business.