Manager, Integration Management

Affin Bank Berhad; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

AFFIN BANK BERHAD is seeking a senior project manager to lead major Core Card System changes (ASCCEND) and related system initiatives within the Cards Business. You will coordinate cross-functional teams, manage scope, timeline, and budgets to deliver high-impact enhancements.

You will liaise with vendors, validate SOWs, oversee testing, ensure regulatory compliance, and provide executive dashboards and post-implementation reviews to keep stakeholders informed.

Qualifications

• Bachelor's in IT, business admin or related field; Master’s is an advantage.
• Minimum 6 years in project management, system integration or card systems in financial services.
• Strong understanding of card systems and payment platforms.
• Knowledge of SDLC, testing methods and QA processes.
• Strong analytical skills for cost-benefit and ROI analyses.
• Familiarity with PCI DSS and local banking regulations.
• Excellent communication and stakeholder management.
• Strong leadership and team coordination abilities.
• Ability to manage budgets, timelines and resources.
• Experience preparing executive dashboards for senior management.

Responsibilities

• Lead liaison for Core Card System changes and related activities across Cards Business.
• Oversee project costing, expenditures, scopes, resources, deliverables, timelines and milestones.
• Liaise with vendors regarding deliverables, quotations, invoices, payments and agreements.
• Evaluate service requests and vendor SOWs through cost-benefit and ROI analysis.
• Define new requirements with teams and monitor delivery status of new functionality.
• Ensure test cases and scenarios are defined, tested and signed off before implementation.
• Ensure changes meet quality standards and regulatory requirements.
• Provide regular progress updates, dashboards and post-implementation reviews.
• Address post-implementation issues and ensure documentation readiness.
• Perform vendor performance evaluation and regular reviews.

Skills

Project management

System integration

Card systems

SDLC

Testing methodologies

QA processes

Cost-benefit analysis

ROI analysis

Regulatory requirements

Stakeholder management

Leadership

Budget management

Dashboard reporting

Education

Bachelor's degree in IT or related field

Master’s degree (advantage)

Job description

Create the future with Affin! You too can make a difference. We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

JOB DESCRIPTION:

• Assume the key liaison role for leading significant Core Card System (ASCCEND) changes and other system related activities for Cards Business by working together with teams from various parties.
• Responsible for leading areas such as project costing, expenditures, scopes, resources coordination, deliverables, timeline planning and milestone management.
• To liaise with vendors with regard to deliverables, quotation, invoice, payment and agreement.
• Evaluate service requests and vendor scopes of work (SOW) for Card Business Department through comprehensive cost-benefit and ROI analysis.
• Work closely with all relevant teams to ensure that new requirements pertaining to Core Card System changes are clearly defined and documented. Monitor and track the delivery status of the new functionality as agreed.
• Ensure that test cases and test scenarios are sufficiently defined, performed and have the test results signed off prior to implementation.
• Ensure all implementation changes are adhering to quality standards and regulatory requirements.
• Conduct regular progress updates, executive dashboards and post-implementation reviews.
• Ensure that issues during and after implementation faced by Cards Business Department users are attended and resolved on timely manner during post implementation period.
• Ensure that post implementation documentations (project files, user guides) are ready for Cards Business Department users and other teams.
• Perform regular vendor performance evaluation and review.

Others:

• To provide customer service consistent with the Bank's standards.
• Maintain high standard of professionalism, consistent with the Bank's requirement.
• Perform any other duties assigned by Management from time to time.
• To ensure compliance with Bank's policies and procedures.
• Uphold service quality through information accuracy & accountability of the job done.
• Perform other duties as assigned by the Head of Unit/Department.

JOB REQUIREMENTS:

• Bachelor’s degree in Information Technology, Business Administration, or related field (Master’s degree is an advantage).
• Minimum 6 years of experience in project management, system integration, or card systems within financial services.
• Strong understanding of card systems, payment platforms, and related technologies.
• Knowledge of software development lifecycle (SDLC), testing methodologies, and quality assurance processes.
• Strong analytical skills for cost-benefit and ROI analysis.
• Familiarity with regulatory requirements in the card and payment industry (e.g., PCI DSS, local banking regulations).
• Excellent communication and stakeholder management skills.
• Strong leadership and team coordination abilities.
• Ability to manage budgets, timelines, and resources effectively.
• Experience in preparing executive dashboards and reporting to senior management.

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community. Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day. Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today! "Always About You"

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.