Manager, High Risk Client Management

Royal Bank of Canada; Putrajaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Royal Bank of Canada in Putrajaya, Malaysia, seeks an experienced AML/EDD specialist to support the High Risk Client Management Europe team. The role focuses on enhanced due diligence for RBC's highest risk clients and engagement with the Enterprise Strategic Clients Group to uphold anti-financial crime standards.

Key responsibilities include risk assessments, policy interpretation, and mentoring of team members, with collaboration across Compliance, Legal, and Front Office units to ensure

Qualifications

• Proven track record in AML/EDD roles.
• Minimum of five years’ experience in AML compliance.
• Strong knowledge of the AML/CTF, ABAC laws and regulatory environment.

Responsibilities

• Conduct enhanced due diligence and AML risk assessments for RBC's highest risk clients and potential clients, and Enterprise Strategic Clients.
• Develop and implement strategies for conduct and ethical relationship standards across business units.
• Provide AML policy guidance and interpretation to assigned business units and compliance teams.
• Manage investigations for alleged violations and oversee program development to reduce risk.
• Train and mentor new team members; review drafts of reports by other managers and analysts.
• Collaborate with business units and AML colleagues to ensure consistent risk assessments and guidance.

Skills

AML/EDD experience

Regulatory knowledge

Geopolitical risk awareness

Analytical thinking

Risk assessment methods

Education

Graduate or Post-Graduate AML discipline

Tools

MS Office

Job description

Job Description

The role will support the Director and Associate Directors, High Risk Client Management Europe in ensuring the successful operation of the High Risk Client Management reams. This will primarily involved the completion of enhanced due diligence and AML client risk assessments in relation to RBC's highest risk clients to protect RBC from financial crime and associated reputational risk. The role will predominantly cover the RBC Wealth businesses in Europe but will also incorporate other RBC platforms as required - including GAM, IS, Capital Markets and Enterprise Strategic Clients.

Working Hours : 9.00AM -6.00PM

What You Will Do:

• Completion of enhanced due diligence and AML client risk assessments in relation to RBC's highest risk clients and potential clients, as well as Enterprise Strategic Clients, to protect RBC from financial crime and associated reputational risk.
• Developing and implementing strategies for all activities relating to one or more business units regarding business conduct and ethical relationship standards.
• Providing advice and interpretation of Anti-Money Laundering and Anti-Terrorist Financing compliance, including corporate policies and procedures to assigned business unit or units.
• Managing the investigation process for alleged violations.
• Overseeing development of relevant programs to ensure compliance and reduce risk
• Training and mentoring of new members of the High Risk Client Management team. Reviewing initial drafts of reports completed by other Managers and Analysts within the team.
• Work with the Business, AML colleagues and the Enterprise Strategic Client Group to ensure consistent application of risk assessments and to manage business line expectations. Provide AML counsel and guidance to the Front Office, Compliance, Legal, Operations and other functions on the firm's high risk clients and risk rating framework.
• Support and assist the Director and Associate Directors of HRCM Europe in the execution of their responsibilities and mandates to ensure robust and proportionate AML systems and controls in managing AML client risk across international platforms and the Enterprise Strategic Clients Group.
• Support the Director and Associate Directors of HRCM Europe in developing client risk management policy and procedures.
• Drive specific projects as requested by the Director and Associate Directors of HRCM Europe. Work with external vendors to obtain reports on prospect and existing clients and manage assignments.

Must Have:

• Proven track record within AML/EDD roles
• Minimum of five years experience
• Strong knowledge of the AML/CTF and ABAC legal and regulatory environment
• Good understanding of geopolitical risks
• Detailed knowledge and experience of AML client risk assessment approaches and methodologies
• EDD practices and policy development.

Nice To Have:

• Formal qualification at Graduate or Post-Graduate Level in AML or related discipline.
• Sound written and spoken communication skills
• Good presentation skills
• Good interpersonal / communications skills
• Good problem solving and analytical skills
• Ability to influence and direct internal and external colleagues
• Flexibility in attitude and approach
• Initiative and organization
• Excellent written and verbal skills
• Strong analytical skills
• Attention to detail
• Knowledge of MS Office applications

Job Skills

• Anti Money Laundering Training
• Business Perspective
• Communication
• Decision Making
• Financial Regulation
• Interpersonal Relationship Management
• Operational Integrity
• Organizational Governance
• Process Management
• Strategic Thinking

Additional Job Details

• Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA City
• Putrajaya Country: Malaysia
• Work hours/week: 40
• Employment Type: Full time
• Platform: GROUP RISK MANAGEMENT
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-05-15
• Application Deadline: 2026-12-30
• Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.