Manager/ Head, Bursary Department

SEGi University; Selangor; On-site; MYR 100,000 - 167,000; Full time

Job summary

SEGi University is seeking a senior finance professional to lead the university’s student payment systems, bursary operations, and related credit control activities.

You will oversee cash collection, monitor outstanding balances, and coordinate with academic departments, PTPTN, and hostel charges, ensuring policy compliance and accurate daily banking and reporting.

Qualifications

• Bachelor’s degree in Business, Finance, or related field with 6–8 years in credit control or bursary/finance operations.

Responsibilities

• Oversee daily cash collection and ensure accurate records.
• Lead credit control for overdue student payments and monitor PTPTN-funded accounts.
• Coordinate with academic departments, PTPTN, and Student Accommodation on payment structures and charges.
• Ensure compliance with policies and regulations; review banking and refunds for accuracy.

Skills

Leadership

Time management

Integrity

Organization

Education

Bachelor’s degree in Business/Finance

Job description

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• Lead the management of student payment systems for registration and enrolment.
• Work with academic departments, PTPTN, and Student Accommodation Unit on payment structures, related schemes, and hostel charges.
• Ensure all payment-related processes comply with the relevant policies, guidelines, and regulations.

B. Cash Collection & Control

• Oversee daily cash collection, and ensure all records are accurate.
• Check and confirm daily cash balances and resolve any differences.
• Ensure proper cash handling procedures are followed.

C. Credit Control & Payment Management

• Ensure the credit control team follow-up with students who have overdue payments.
• Monitor the payment status of PTPTN-funded students.
• Ensure the monthly report on outstanding student payments is prepared and submitted for review by the relevant departments.

D. General Administration

• Conduct briefings for new students to explain available payment options.
• Check and verify daily banking of student payments and review student refund requests to ensure everything is accurate and properly approved.

Requirements:

• A Bachelor’s Degree in Business Management, Finance, Accounting, or a related field, with at least 6-8 years of experience in credit control, bursary/finance operations, preferably in a higher education institution.
• High level of integrity, mature, initiative and independent.
• Able to work under pressure and perform multiple tasks within tight schedules/deadlines.
• Strong organisational and time management skills, with ability to lead a team and resolve operational issues effectively.

Only shortlisted candidates will be notified.