Manager, Bursary Department

SEGi University & Colleges; Petaling Jaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

SEGi University & Colleges is seeking a seasoned finance professional to oversee student fee systems, cash collection, and credit control within the finance operations team. The role involves coordinating with faculties and student housing on fee structures and hostel charges, and ensuring all fee processes comply with policies.

The ideal candidate will manage daily cash operations, monitor balances, and supervise a team to follow up on overdue payments, including PTPTN-funded students, with a

Qualifications

• Bachelor's degree in a related field with relevant experience in credit control/finance operations.
• High integrity, mature, proactive and independent.
• Ability to work under pressure and manage multiple tasks to tight deadlines.
• Strong organizational and time-management skills with leadership ability.

Responsibilities

• Lead the management of student fee systems for registration and enrolment.
• Collaborate with Faculties and Student Accommodation on fee structures and hostel charges.
• Ensure all fee-related processes comply with policies and regulations.
• Oversee daily cash collection and maintain accurate records.
• Verify daily cash balances and resolve discrepancies.
• Ensure proper cash handling procedures are followed.
• Lead the credit control team to follow up with overdue fees.
• Monitor payment status of PTPTN-funded students.
• Prepare and submit monthly outstanding payments reports.
• Conduct briefings for new students on fee payment options.
• Verify daily banking of student payments and review refund requests.

Skills

Credit control

Cash handling

Team leadership

Policy compliance

Stakeholder management

Education

Bachelor's Degree in Business Management / Finance / Accounting

Job description

• Lead the management of student fee systems for registration and enrolment.
• Work with Faculties and Student Accommodation Unit on fee structures, related schemes, and hostel charges.
• Ensure all fee-related processes comply with the relevant policies, guidelines, and regulations.

B. Cash Collection & Control

• Oversee daily cash collection, and ensure all records are accurate.
• Check and confirm daily cash balances and resolve any differences.
• Ensure proper cash handling procedures are followed.

C. Credit Control & Fee Management

• Ensure the credit control team follow-up with students who have overdue fees.
• Monitor the payment status of PTPTN-funded students.
• Ensure the monthly report on outstanding student payments is prepared and submitted for review by the relevant departments.

D. General Administration

• Conduct briefings for new students to explain available fee payment options.
• Check and verify daily banking of student payments and review student refund requests to ensure everything is accurate and properly approved.

Requirements

• A Bachelor’s Degree in Business Management, Finance, Accounting, or a related field, with at least 6-8 years of experience in credit control, bursary/finance operations, preferably in a higher education institution.
• High level of integrity, mature, initiative and independent.
• Able to work under pressure and perform multiple tasks within tight schedules/deadlines.
• Strong organisational and time management skills, with ability to lead a team and resolve operational issues effectively.

Only shortlisted candidates will be notified.