Manager, Financial Accounting

VISTRA; Johor Bahru; Hybrid; MYR 90,000 - 120,000; Full time

Benefits offered by this job

Regional exposure

Training & development

Hybrid working arrangement

Medical & life insurance

Study leave & professional membership

Job summary

Vistra is hiring a Manager - FA in Johor Bahru, Malaysia to lead the Finance Accounting team and deliver reliable client servicing across regional units. You will oversee monthly and annual workloads, drive process improvements, and mentor a team of at least five staff in a hybrid work environment.

The role requires 4–5 years of relevant experience, strong analytical and communication skills, and familiarity with Xero.

Qualifications

• Minimum 4–5 years of relevant working experience.
• Must have supervisory experience managing at least 5 staff.
• Ability to plan, coordinate, and implement internal policies.
• Familiarity with XERO accounting software is an advantage.
• Strong written and spoken English communication.

Responsibilities

• Lead day-to-day client servicing and support for business units.
• Manage monthly/annual workloads and allocate resources.
• Supervise staff, provide guidance, and drive performance.
• Report KPIs to country leadership and ensure timely delivery.
• Oversee SSC Operating Model improvements and governance compliance.
• Support training and staff development, including upskilling.
• Contribute to annual planning and client relationship management.
• Help achieve profitability and growth targets for SSC.

Skills

People leadership

Analytical thinking

Effective communication

Problem solving

Team management

Tools

Xero

Job description

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Manager - FA based in Johor Bahru, Malaysia. Reporting to the Senior Manager, this full-time and permanent position is based in Malaysia and offers regional coverage, allowing you to make a significant impact to our Financial Accounting department and its’ growth.

Key responsibilities:

• Day to day delivery of client servicing on behalf of business units.
• Capacity and demand management of monthly/annual workloads.
• Work assignment and monitoring to direct staff.
• Create a productive and engaging work environment.
• Measure and report KPIs to business unit and country leadership.
• Ensure TATs are met on client servicing.
• Timely escalation of issues to SSC/BU leadership, or clients as appropriate
• Assist to build and improve the SSC Operating Model.
• Implement process improvement opportunities either in process change or automation (from identification, testing and production release).
• Ensure the SSC profitability.
• Ensure client servicing is conducted in accordance with the appropriate governance and/or regulatory controls.
• Onboard new clients from business units.
• Report to business units on performance and attainment.
• Manage the training and personal improvement of direct resources.
• Raise awareness and promote the SSC.
• Annual planning.
• Facilitate training/upskilling.
• Providing effective leadership, supervision and guidance to staff.
• Guiding, training and developing staff in attaining professional competence.
• Effective utilization of staff resources.

P&L Responsibilities:

• Providing effective leadership, supervision and guidance to staff.
• Guiding, training and developing staff in attaining professional competence
• Effective utilization of staff resources

People Management:

• Effective reporting and consultation with Practice Lead.
• Coordination & Communication with Other Divisions.

Clients Relationship:

• Achieve Set Budgets within the group.
• Business Development – assist the Practice Lead in identifying added work scope and possible increase in fees for existing clients.
• Managing Client Relationships – maintaining good rapport with clients.
• Ability to achieve Client Satisfaction & Retention
• Assisting in Cross Sell other Tricor Services
• Actively seeks clients’ feedback on job performance and communicating feedback to staff and superior.

Key requirements:

• Minimum 4-5 years of relevant working experience.
• Must have supervisory experience and able to manage a team of at least 5 staff.
• Must be able to plan/manage, implement all aspects of the Group’s internal policies.
• Familiar on accounting software is an advantage such as XERO and computer skills is essential.
• Possess good communication, strong analytical and problem-solving skills.
• Good command of both spoken and written English.
• Able to work independently and multi-task as well as a good team player.
• Good interpersonal skills and able to work as a team.
• Good sense of urgency and able to work under pressure.
• Time management skill and good judgement in prioritizing deliverables.

Company Benefits:

At VISTRA Malaysia office, we believe in putting our employees’ well-being first! We provide:

• Regional working exposure in different jurisdiction
• Training and development for career advancement & personal development
• Hybrid working arrangement
• Medical, life, wellness coverage
• Study leave and professional membership coverage