Manager - Credit Innovation Group

AEON Credit Service (M) Bhd; Kuala Lumpur; Hybride; MYR 100 000 - 180 000; Plein temps

Résumé du poste

AEON Credit Service (M) Berhad is forming a new innovation lab in Malaysia. The role involves driving strategic innovation initiatives, conducting investigations, and providing hands-on support across the Credit Innovation Group.

As a founding member, you will work in a hybrid think-tank and R&D setup, collaborating with cross-functional teams to rethink credit operations and enable new commercial models.

Responsabilités

• Support strategic innovation initiatives by conducting investigations, R&D, and stakeholder handholding during change-management.
• Identify operational problems and develop and test innovative solutions across the organization.
• Serve as SME in at least one tech domain (full-stack development / AI-enabled automations / data).
• Prepare materials for prototyping proposals, validation reports, and innovation playbooks.

Description du poste

To support strategic and explorative innovation initiatives within the Credit Innovation Group by conducting investigations, R&D, parallel sandbox testing, and stakeholder handholding during change-management.

Be a founding member of a newly formed innovation lab within the #1 Non-Bank Lender in Malaysia.

We are a small, high-calibre team of innovators with backgrounds in startups / scaleups, product and engineering, tasked with driving continuous innovation practices within a multi-national organization and rethinking how credit operations work.

We operate as a hybrid think-tank and R&D unit, working at the intersect between Tech, Business, Data and Operations. We have the support of the mother entity to challenge existing practices, explore new ways of doing things, and to help the organization carve untrodden paths towards new commercial models.

Drive innovation within the Credit Innovation Group by identifying operational problems, developing and testing solutions, and supporting adoption across the organization.

Conduct regular problem framing (Frame-storming) and maintain an ongoing list of problem statements across the organization.

Ideate potential solutions and validate them with in-depth feasibility investigations.

Serve as subject matter expert in at least one skill domain (full-stack development / AI-enabled automations / data)

Get involved hands-on in solution design and development

Prepare materials for prototyping proposals, validation success criteria, validation outcome reports, technical documentation, and innovation playbooks.

Manage the lifecycle of any innovation initiatives, including discovery, development, validation, refinement cycle, and change management handholding.

Collaborate with cross-functional stakeholders to ensure successful adoption of innovations.

Drive AI-usage practices within the Credit Operations Division.

Minimum job requirement (education & experience)

3-5 years work experience in a technical OR techno-functional role, preferably with experience in credit processes / fintech / startups / digital platforms.

Hands on experience in any one of the following areas Full-stack Development / AI-enabled Automations / Tech product development / Data Modelling / Data Analysis / Technical pre-sales.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. Together, we can shape a promising and satisfying career path.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. Together, we can shape a promising and satisfying career path.