Manager, Cloud Services

aia; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

AIA Digital+ is seeking a Manager, Cloud Services to support the operation of AIA's multi-cloud platforms (Azure, AliCloud, AWS). You will work with service providers to ensure backups, patching, provisioning and monitoring are performed effectively, helping the group run securely and efficiently.

You will collaborate with Automation Engineers to define use-cases and develop IaC driven automation, while aiding compliance with security standards and onboarding business units to their preferred

Responsibilities

• Assist in the support of the AIA multi-cloud environment (predominantly Azure but with an AliCloud and AWS footprint)
• Liaise with service providers to ensure operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management
• Improve operational efficiency via use-case definition with the Automation Engineer
• Develop automation opportunities via Infrastructure-As-Code tooling
• Support Group Technical Risk to ensure compliance to all security requirements and standards
• Support of non-standard cloud services that might not be covered in AIA service provider contracts
• Assist with Business Unit onboarding into their chosen cloud environment

Job description

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The overarching objective of the Manager, Cloud Services is to assist the wider team of the operational performance of AIA's Group shared Public Cloud services. The role will ensure the smooth operation of the Public Cloud services by responding to business unit requests. Responsibilities include, but are not limited to, the following:

• Assist in the support of the AIA multi-cloud environment (predominantly Azure but with an AliCloud and AWS footprint)
• Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management
• Improve operational efficiency via use-case definition with the Automation Engineer
• Develop automation opportunities via the use of Infrastructure-As-Code tooling
• Support Group Technical Risk to ensure compliance to all security requirements and standards
• Support of non-standard cloud services that might not be covered in AIA service provider contracts
• Assist with Business Unit onboarding into their chosen cloud environment

Build a career with us as we help our customers and the community live healthier, longer, better lives.