Lead Analyst, Identity & Access Management

AIA Hong Kong and Macau; Malaysia; On-site; MYR 70,000 - 110,000; Full time

Job summary

AIA Hong Kong and Macau, through AIA Digital+, seeks an IAM professional to manage day-to-day Identity and Access Management (IAM) operations for Alibaba Cloud environments, focusing on RAM, access lifecycle, and audit support.

You will collaborate with enterprise identity platforms and infrastructure teams to maintain consistent access governance across hybrid environments, administer AccessKey lifecycle controls, and contribute to automation and runbooks to improve operational efficiency.

Qualifications

• Experience with IAM in cloud environments.
• Knowledge of RAM/Resource Access Management concepts.
• Experience supporting audit and compliance activities.
• Ability to script for automation and standardization.

Responsibilities

• Manage day-to-day IAM operations for Alibaba Cloud RAM services.
• Handle provisioning, modification, and deprovisioning of access and privileged access.
• Support access reviews, evidence collection, and audits.

Skills

Identity and Access Management

RAM (Resource Access Management)

Audit and compliance

Scripting for automation

Tools

AliCloud RAM

Alibaba Cloud IAM

ActionTrail

Job description

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for day-to-day Identity and Access Management (IAM) operations for Alibaba Cloud (AliCloud) environments, ensuring secure, compliant, and efficient access to cloud resources. The role focuses on RAM (Resource Access Management) operations, access lifecycle management, and audit support, while collaborating with enterprise identity platforms and infrastructure teams to maintain consistent access governance across hybrid environments. Operate and support AliCloud IAM (RAM) services, including users, roles, groups, and policies, to ensure compliance with security standards and operational requirements. Manage access lifecycle activities for AliCloud accounts and resources, including provisioning, modification, deprovisioning, and privileged access support。 Administer AccessKey lifecycle controls, including issuance tracking, rotation support, exception handling, and risk mitigation in accordance with security policies. Support IAM incident and request resolution, performing technical analysis and coordinating with cloud, infrastructure, and security teams to resolve access-related issues. Assist with audit, access review, and compliance activities by maintaining accurate access inventories, evidence, and documentation (e.g. ActionTrail-based records). Contribute to operational improvement initiatives by identifying process gaps and applying basic automation or standardization using scripting. Maintain IAM operational documentation, including procedures, controls, and runbooks.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement.

Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA.

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