Manager Business Line

DKSH Management Ltd.; Petaling Jaya; On-site; MYR 180,000 - 260,000; Full time

Job summary

DKSH Management Ltd. in Petaling Jaya is seeking a Manager, Business Line to develop and execute a strategic plan for the Healthcare unit.

You will drive sales performance, in-store execution, profitability, and long-term client relationships across the assigned business line with strong leadership and market insight. The role requires managing a team, developing short- and long-term sales plans, overseeing strategies in response to market shifts, and delivering measurable commercial impact.

Qualifications

• Degree in any field.
• Willingness and ability to travel as required by the scope of the role.
• Strong stakeholder management skills with the ability to build, influence, and sustain effective relationships across internal and external parties.

Responsibilities

• Recruit, hire, train, and manage a team of employees within the business unit.
• Lead the development and implementation of short- and long-term sales plans in consultation with clients and in response to market trends and business priorities.
• Oversee sales activities, initiating and cascading new and improved strategies and plans in response to changing market conditions and trends.
• Continuously monitor and evaluate business performance against established KPIs and targets, identifying areas for improvement and implementing timely corrective actions.
• Drive post-evaluation of key promotions and communicate results clearly to relevant teams to inform future planning.
• Stay informed about market trends, customer preferences, and competitor activities, using market data to make informed decisions on product and service offerings and market positioning.
• Build and maintain strong relationships with clients and key customers, ensuring their needs are met and the business unit delivers an exceptional standard of service.
• Lead and guide the resolution of complex customer issues with a solution-focused and professional approach.
• Develop long-term strategic relationships with key customers to achieve sustained business objectives.
• Drive annual negotiations with key customers, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins.
• Anticipate future customer needs and proactively recommend business solutions to address long-term requirements.
• Ensure effective inventory management, keeping client stock holdings within budget and minimizing aged and old promotional stock levels.
• Manage the financial aspects of the business unit including budgeting, forecasting, and recoverables from clients, ensuring the unit meets its revenue, profitability, and cost-efficiency targets.
• Foster a culture of innovation and continuous improvement, encouraging team members to identify and implement process enhancements and efficiencies.
• Ensure integrity, accuracy, and timeliness of performance data and reports to support strategic decision-making.
• Oversee initiatives to optimize business processes and improve services through new techniques, tools, and information systems.
• Collaborate with cross-functional leaders to ensure alignment of strategies and processes, and to identify and leverage cross-product and cross-industry business opportunities.

Skills

Stakeholder management

Education

Degree in any field

Job description

Title: Manager Business Line

Location: Petaling Jaya, MY

Global Business Unit: HEALTHCARE

Job Function: Sales

Requisition Number: 240770

Description:

About the Role

The Manager, Business Line develops and executes a strategic plan for the assigned business within DKSH's Healthcare business, ensuring alignment with the company's overall goals and objectives. This role drives sales performance, in-store execution, profitability, and long-term client relationships across the assigned business line, delivering measurable commercial impact through strong leadership and strategic customer engagement.

What You Will Deliver

• Recruit, hire, train, and manage a team of employees within the business unit, providing leadership, direction, and support to help team members excel in their roles


• Lead the development and implementation of short- and long-term sales plans in consultation with clients and in response to market trends and business priorities


• Oversee sales activities, initiating and cascading new and improved strategies and plans in response to changing market conditions and trends


• Continuously monitor and evaluate business performance against established Key Performance Indicators (KPIs) and targets, identifying areas for improvement and implementing timely corrective actions


• Drive post-evaluation of key promotions and communicate results clearly to relevant teams to inform future planning


• Stay informed about market trends, customer preferences, and competitor activities, using market data to make informed decisions on product and service offerings and market positioning


• Build and maintain strong relationships with clients and key customers, ensuring their needs are met and the business unit delivers an exceptional standard of service


• Lead and guide the resolution of complex customer issues with a solution-focused and professional approach


• Develop long-term strategic relationships with key customers to achieve sustained business objectives


• Drive annual negotiations with key customers, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins


• Anticipate future customer needs and proactively recommend business solutions to address long-term requirements


• Ensure effective inventory management, keeping client stock holdings within budget and minimizing aged and old promotional stock levels


• Manage the financial aspects of the business unit including budgeting, forecasting, and recoverables from clients, ensuring the unit meets its revenue, profitability, and cost-efficiency targets


• Foster a culture of innovation and continuous improvement, encouraging team members to identify and implement process enhancements and efficiencies


• Ensure integrity, accuracy, and timeliness of performance data and reports to support strategic decision-making


• Oversee initiatives to optimize business processes and improve services through new techniques, tools, and information systems


• Collaborate with cross-functional leaders to ensure alignment of strategies and processes, and to identify and leverage cross-product and cross-industry business opportunities

What You Bring

• Degree in any field


• Willingness and ability to travel as required by the scope of the role


• Strong stakeholder management skills with the ability to build, influence, and sustain effective relationships across internal and external parties

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.

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