MANAGER, BANQUET (CONVENTION CENTRE)

S P Setia; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading event management company in Bayan Lepas, Malaysia is looking for an experienced Event Manager to oversee planning and execution of events. Responsibilities include coordinating with clients, supervising setups, managing budgets, and leading staff. Candidates should have a degree in Hospitality Management, at least 5 years of experience, and strong leadership skills. This role requires flexibility in hours and proficiency in event management software. Competitive salary and benefits offered.

Qualifications

• Minimum 5 years of experience in event or convention centre operations management.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Meet with clients to understand event requirements and expectations.
• Supervise event setup, service, and breakdown for all functions.
• Coordinate AV requirements and oversee setup of AV equipment.
• Hire, train, and schedule operations and banquet staff.
• Manage event budgets and control operational costs.

Skills

Leadership

Communication

Organizational

Event management software

Microsoft Office Suite

Education

Degree in Hospitality Management or related field

Job description

Responsibilities

Event Planning & Coordination

• Meet with clients to understand event requirements and expectations.
• Collaborate with sales and event services teams to ensure flawless execution.
• Develop detailed event plans including timelines, layouts, staffing, and AV requirements.

Operations Management

• Supervise event setup, service, and breakdown for all functions.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor food and beverage quality and presentation.

Audio-Visual (AV) Management

• Coordinate AV requirements with clients and vendors.
• Oversee setup, testing, and operation of AV equipment during events.
• Troubleshoot technical issues promptly to avoid disruptions.
• Maintain AV equipment inventory and schedule regular maintenance.

Team Leadership

• Hire, train, and schedule operations and banquet staff.
• Conduct performance evaluations and provide coaching.
• Foster a positive and professional work environment.

Client Relations

• Serve as the main point of contact during events.
• Address client concerns promptly and professionally.
• Ensure client satisfaction and collect post-event feedback.

Financial Oversight

• Manage event budgets and control operational costs.
• Track inventory and order supplies as needed.
• Analyze financial performance and implement cost-saving strategies.

Requirements

• Degree in Hospitality Management or related field.
• Minimum 5 years of experience in event or convention centre operations management.
• Strong leadership, communication, and organizational skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency in event management software and Microsoft Office Suite.