Management Associate: CX & Digital Ops Rotation

Balazs; Malaysia; On-site; MYR 40,000 - 55,000; Full time

Benefits offered by this job

Base salary

Annual bonus

Allowances

Life insurance/Healthcare

Paid maternity/paternity leave

Childcare benefits

Flexi/Wellness benefits

Learning opportunities

Mobility opportunities

Job summary

A global leader in gases and services is seeking a Management Associate in Malaysia. This role involves managing customer inquiries, driving service level strategies, and implementing digital transformation projects. A Bachelor's degree in Engineering or Business is required. Ideal for entry-level candidates or those with up to 3 years of experience. The position offers competitive remuneration and includes various employee benefits to support well-being in a diverse and inclusive environment.

Qualifications

• Entry level or maximum 3 years of full-time working experience.
• Good academic and co-curricular record.

Responsibilities

• Manage inquiries and onboarding processes for customers.
• Drive strategies to improve service levels.
• Implement digital transformation projects.
• Support document retention per ISO standards.

Skills

Strong leadership qualities

Excellent numerical skills

Good communication skills

High learning agility

Resilience in dynamic environment

Education

Bachelor's degree in Engineering or Business

Job description

A global leader in gases and services is seeking a Management Associate in Malaysia. This role involves managing customer inquiries, driving service level strategies, and implementing digital transformation projects. A Bachelor's degree in Engineering or Business is required. Ideal for entry-level candidates or those with up to 3 years of experience. The position offers competitive remuneration and includes various employee benefits to support well-being in a diverse and inclusive environment.