Customer Operations Lead, Data Center Services

half the sky; Cyberjaya; On-site; MYR 75,000 - 100,000; Full time

Job summary

A leading digital infrastructure company is seeking an Assistant Manager for Customer Operations in Cyberjaya, Malaysia. The role involves supervising a team, managing projects, troubleshooting network issues, and ensuring the maintenance of data center equipment. Candidates should possess at least 5 years of experience and a Bachelor's degree, highlighting their project management and network knowledge. This position offers dynamic responsibilities within a commitment to diversity and excellence.

Qualifications

• Minimum of 5 years of related experience required.
• Extensive knowledge in network and equipment platforms.
• Experience in project management and team supervision.

Responsibilities

• Supervise professional contributors and support team.
• Troubleshoot and resolve reported faults.
• Perform preventive maintenance to Data Centers equipment.
• Handle multiple projects and assign work to team.

Skills

Project management

Troubleshooting

Team leadership

Network knowledge

Education

Bachelor's degree

Job description

A leading digital infrastructure company is seeking an Assistant Manager for Customer Operations in Cyberjaya, Malaysia. The role involves supervising a team, managing projects, troubleshooting network issues, and ensuring the maintenance of data center equipment. Candidates should possess at least 5 years of experience and a Bachelor's degree, highlighting their project management and network knowledge. This position offers dynamic responsibilities within a commitment to diversity and excellence.