Management Associate: CX & Digital Ops Rotation

Air Liquide; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Base salary

Annual bonus

Paid maternity/paternity leave

Healthcare

Childcare benefits

Learning opportunities

Job summary

A global leader in gas technology is seeking a Management Associate in Malaysia. This role involves managing customer inquiries, driving service strategies, and leading digital transformation projects. Candidates should have a Bachelor's degree in Engineering or Business and up to 3 years of experience. The position offers competitive benefits, including a base salary, annual bonus, and various allowances, while promoting an inclusive and dynamic work environment.

Qualifications

• Entry-level applicants or maximum 3 years of full-time working experience.
• Good academic and co-curricular records.
• High resilience to succeed in a dynamic environment.

Responsibilities

• Manage all general inquiries and onboarding processes.
• Drive Customer Services strategies and C-IMP initiatives.
• Implement customer experience and digital adoption projects.
• Support document retention as per ISO standards.

Skills

Leadership qualities

Numerical skills

Communication skills

Learning agility

Education

Bachelor's degree in Engineering / Business

Job description

A global leader in gas technology is seeking a Management Associate in Malaysia. This role involves managing customer inquiries, driving service strategies, and leading digital transformation projects. Candidates should have a Bachelor's degree in Engineering or Business and up to 3 years of experience. The position offers competitive benefits, including a base salary, annual bonus, and various allowances, while promoting an inclusive and dynamic work environment.