Mall Leasing Specialist — Drive Tenant Growth & Strategy

CapitaLand Investment (CLI); Penang; On-site; MYR 70,000 - 110,000; Full time

Benefits offered by this job

Flexible benefits with medical cover

Training and development opportunities

Subsidised rates at Ascott serviced  r

Strong advocate of staff volunteerism

Wellness programmes

Job summary

CapitaLand Investment Limited ( CLI ) is seeking a Mall Leasing professional to drive leasing strategies, tenant acquisition and relationship management across assigned assets. The role covers performance tracking, renewals, and collaboration with MIC to optimize trade mix and occupancy, along with budget prep and AEIs to boost rental yield.

You will coordinate with Mall ICs, credit control and leasing teams to secure renewals and new leases while expanding tenant categories and ensuring timely

Responsibilities

• Monitor and analyze the sales performance of tenants to assess the impact of Leasing strategies.
• Renewals: Track and manage Lease expiry, renewals, tenants-at-risk and vacancies. Propose and implement action plans to address any underperforming tenants or trades.
• Assist the MIC to develop exit strategies for at-risk tenants or non-renewals.
• Execute the asset’s Leasing strategy, including tenant mix optimization and occupancy rate improvement.
• Identify and engage with potential tenants, to fill vacant spaces ( new leases and/or renewals ) and contribute to the asset's tenant diversity.
• Negotiate lease agreements, rental rates, and terms with prospective tenants, ensuring alignment with the asset’s Leasing objectives.
• Submit and seek approval of tenants offers. Secure renewals/new leases with full deposit payment.
• Facilitate the onboarding process for new tenants, including coordinating move-ins and addressing initial tenant inquiries and needs.
• Establish and maintain good relationship with tenants in the asset and be their key liaison for asset-centric leasing matters, issues and concerns.
• Collaborate with Cluster Heads/Mall ICs to develop exit strategies for at risk tenants or non-renewals of key retailers.
• Assist in the execution of Asset Plan. Assist in preparing FMR, yearly budgets and updating forecasts.
• Assist in Asset AEIs via contribution in repositioning and restructuring of trade mix and configuration works that will increase rental yield and add value to the asset.
• Support MIC on all monthly reporting, e.g., rental variances, asset’s rent roll, GTO submission, BMLM and ACG.
• Prepare regular reports on Leasing performance, tenant status, and Leasing strategies to the Mall In-Charge for review and verification.
• Prepare and analyze Leasing data to identify trends, opportunities, and areas for improvement.
• Liaise/work closely with Lease Management on lease documentation.
• Stay informed about market trends, consumer behavior, and competitor activities, to adjust Leasing strategies accordingly.
• Conduct market research and analysis to gather insights.
• Contribute ideas to the MIC for improvements and/or to address Leasing issues.
• Establishment of KPIs and Performance Tracking for Leasing activities within assigned portfolio.
• Track and manage Lease expiry, renewals, tenants-at-risk and vacancies. Initiate action plans to address any underperforming key tenants or trades.
• Achieve and contribute to achieving mall’s asset plan, GRI and occupancy.
• Negotiate and secure renewals/new leases which include issuance of Letter of Acceptance with full deposit payment.
• Ensure that Tenancy Agreements ( TAs ) be executed prior to handover of the demised premises.
• Prospecting for New Lease and Non-renewals of Key Accounts with tenancies in more than one of the assets.
• Devise and implement a comprehensive Leasing strategy for assigned portfolio/trade category ( on rotation basis ), aligning it with the mall’s positioning and overall Leasing objectives.
• Develop strong lasting business relationships with a portfolio of retailers that is mutually beneficial.
• Collaborate with Cluster Heads/Mall ICs to develop exit strategies for at risk tenants or non-renewals of key retailers.
• Execute the planned trade/tenant mix and marketing strategy to bring in the desired tenants for the portfolio of assets.
• Responsible for the expansion and growth of retailers in assigned portfolio.
• Market portfolio and acquire retailers aligned with desired tenant mix of CLMY assets.
• Identify potential tenants within the designated trade category ( on rotation basis ), and actively seek opportunities to attract them to a portfolio of assets.
• Acquire thorough understanding of tenants/retailers needs and requirements.
• Expand relationships with existing tenants by proposing recommendations and providing appropriate analytics that meet their objectives.
• Serve as the link of communication between tenants and functional teams.
• Collaborate with the Credit Control team to manage tenant delinquencies, including negotiating payment plans, and escalating issues as needed.
• Negotiate Lease agreements, rental terms, and other contractual conditions with prospective tenants, ensuring mutually beneficial arrangements.
• Submit and seek approval of tenants offers. Secure renewals/new leases with full deposit payment.
• Explore opportunities for trade category expansion by attracting unique, innovative, and complementary tenants that can enhance the shopping experience.
• Prepare regular reports on account progress and forecasts that support decision making.
• Prepare and analyze trade-related data to identify trends, opportunities, and areas for improvement.
• Have strong and up-to-date market intelligence and trends in both local and global retail industry, consumer preferences, and competitor activities related to the assigned trade category.
• Conduct market research and analysis to identify emerging trends and potential niche opportunities within the assigned trade category.
• Make informed decisions regarding tenant selection and Leasing strategies as well as identify opportunities for growth.
• Develop and maintain close coordination and productive working relationship between the Leasing Department and other key departments at mall level as well as HQ Office.
• Benefits: Flexible benefits with comprehensive medical coverage for self and family
• Benefits: Training and development opportunities
• Benefits: Subsidised rates at Ascott serviced residences-
• Benefits: Strong advocate of staff volunteerism
• Benefits: Wellness programmes

Job description

CapitaLand Investment Limited ( CLI ) is seeking a Mall Leasing professional to drive leasing strategies, tenant acquisition and relationship management across assigned assets. The role covers performance tracking, renewals, and collaboration with MIC to optimize trade mix and occupancy, along with budget prep and AEIs to boost rental yield.

You will coordinate with Mall ICs, credit control and leasing teams to secure renewals and new leases while expanding tenant categories and ensuring timely