Mall Information & Customer Support Specialist

Sime Darby Property; Petaling Jaya; On-site; MYR 28,000 - 50,000; Full time

Job summary

Sime Darby Property is seeking a proactive Secretary/Office Administrator to support customers and internal teams at the mall office. You will answer enquiries, provide accurate information, and assist with daily administrative tasks to keep operations running smoothly.

Responsibilities include recording lost and found items, responding to injuries, managing facilities like first aid room cleanliness, and supporting marketing campaigns and events.

Qualifications

• Requires SPM/STPM or Diploma
• Relevant training or courses in secretary and administrative duties

Responsibilities

• To man information counter, assist customers with enquiries and provide accurate information.
• Record lost and found items in the mall.
• Respond to injuries and accidents in the mall.
• Manage and monitor all common facilities (e.g., first aid room hygiene, wheelchair, baby stroller).
• Support Marketing Communications in promotional activities/campaigns/events including event setup and redemption.

Education

SPM/STPM OR Diploma Holder

Secretary and Administrative training

Job description

Sime Darby Property is seeking a proactive Secretary/Office Administrator to support customers and internal teams at the mall office. You will answer enquiries, provide accurate information, and assist with daily administrative tasks to keep operations running smoothly.

Responsibilities include recording lost and found items, responding to injuries, managing facilities like first aid room cleanliness, and supporting marketing campaigns and events.