Malaysia Retail Supply Chain Leader - Ecommerce & 3PL Ops

Landmark Group; Shah Alam; On-site; MYR 180,000 - 280,000; Full time

Job summary

Landmark Group in Malaysia seeks a highly passionate supply chain leader to oversee end-to-end operations across inbound, warehousing, outbound, store replenishment, e-commerce fulfilment, returns, inventory, import/export and customs for 42 stores and a distribution centre.

The role emphasizes cost reduction, productivity, OTIF improvements, governance with 3PLs, building a team of ~5 direct reports and ~85 indirect, and driving digital transformation with Excel, ERP and Power BI.

Qualifications

• Minimum 5 years in a management role within Supply Chain / Logistics.
• Malaysia supply-chain experience is mandatory.
• Master’s degree in supply chain, Logistics, Business or related discipline preferable.

Responsibilities

• Lead end-to-end Malaysia supply chain covering inbound logistics, warehousing, outbound and middle-mile transportation, store replenishment, e‑commerce fulfilment, returns/reverse logistics, inventory, import/export and customs operations.
• Lead operations supporting 42 retail stores across Malaysia (38 Mainland and 4 East Malaysia), one distribution centre, multiple 3PL partners and ~14,000 e-commerce orders per month.
• Drive cost reduction, productivity and operational efficiency across warehousing, transportation and 3PL operations while maintaining service quality.
• Improve OTIF and delivery performance through KPI management, root-cause analysis and continuous improvement.
• Own inventory performance including accuracy, availability, stock-outs, ageing, excess inventory, inventory days, cycle counting, store replenishment and e-commerce availability.
• Strengthen 3PL performance and SLA compliance through governance, performance reviews and continuous improvement.
• Lead import/export, customs and Bonded/Free Zone operations to improve compliance, efficiency, lead time and cost.
• Build supply chain visibility through Advanced Excel, ERP, Power BI, KPI analytics and digital transformation.
• Drive sustainability initiatives focused on reducing carbon footprint and improving transportation and operational efficiency.
• Build and lead a high-performing team of direct reports and an operational ecosystem for future scalability.
• Act as a stakeholder manager and problem solver with merchandising, stores, e‑commerce, finance, IT, customs and logistics partners.

Skills

Leadership

Stakeholder management

KPI analytics

People management

Education

Master's degree

Tools

Excel (Advanced)

ERP

Power BI

Job description

Landmark Group in Malaysia seeks a highly passionate supply chain leader to oversee end-to-end operations across inbound, warehousing, outbound, store replenishment, e-commerce fulfilment, returns, inventory, import/export and customs for 42 stores and a distribution centre.

The role emphasizes cost reduction, productivity, OTIF improvements, governance with 3PLs, building a team of ~5 direct reports and ~85 indirect, and driving digital transformation with Excel, ERP and Power BI.