Mainframe Platform Lead – 24x7 Banking Systems

RHB Bank Berhad; Malaysia; On-site; MYR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Professional development

Wellness initiatives

Flexible work arrangements

Healthy work-life balance

Job summary

RHB Banking Group in Malaysia is seeking an experienced Section Head to lead the Mainframe System Services team responsible for core banking mainframe systems. You will provide leadership, direction, and governance to ensure 24x7 availability and compliance.

The role involves managing budgets, vendor relationships, DR testing, incident response, change management, and staff development, with a focus on performance improvement and regulatory adherence.

Qualifications

• Minimum Diploma or Degree in Information Technology or equivalent.
• At least 7 years’ experience supporting and operating group IT infrastructure with advanced expertise in IBM System z architecture and z/OS environment.
• Strong knowledge of Host LPAR design, high availability, mainframe products (CICS, VTAM, NETWORK, ZEKE, MOBIUS, etc.), and backup systems.

Responsibilities

• Lead the Mainframe System Services team in managing core banking system hardware and software to ensure 24x7x365 availability.
• Forecast capacity growth and manage annual CAPEX and OPEX budgets to support technology refresh and cost optimization.
• Collaborate with senior management to set objectives and KPIs for team performance and service delivery improvement.
• Oversee installation, configuration, tuning, monitoring, and support of mainframe systems and related third-party products (e.g., ZEKE, ZARA, LCM, Mobius).
• Manage disaster recovery planning, testing, and compliance to meet defined recovery time and point objectives.
• Lead change management, incident response, and IT Service Management practices to maintain system stability and customer satisfaction.
• Ensure adherence to SOPs, regulatory requirements, and quality control processes.
• Supervise projects related to mainframe systems and facilitate migration efforts in line with Group IT obsolescence policies.
• Drive vendor management, audit compliance, and precise documentation of system architecture and inventory.
• Promote continuous learning and adoption of new technologies within the team.

Skills

Leadership

Budget management

Vendor management

Communication

Analytical planning

Education

Diploma in IT

Degree in IT

Tools

ZEKE

ZARA

LCM

MOBIUS

Job description

RHB Banking Group in Malaysia is seeking an experienced Section Head to lead the Mainframe System Services team responsible for core banking mainframe systems. You will provide leadership, direction, and governance to ensure 24x7 availability and compliance.

The role involves managing budgets, vendor relationships, DR testing, incident response, change management, and staff development, with a focus on performance improvement and regulatory adherence.