Mainframe Systems Lead — 24/7 Uptime & Strategy

RHB Banking Group; Selangor; On-site; MYR 201,000 - 312,000; Full time

Benefits offered by this job

Competitive remuneration

Career development

Wellness initiatives

Flexible work arrangements

Job summary

RHB Banking Group seeks an experienced Section Head to lead the Mainframe System Services team, ensuring 24x7 availability of core banking mainframe systems and strategic direction aligned with Group IT initiatives.

You will oversee technical support, system operations, budget management, and staff development to drive performance, compliance, and continuous improvement in a regulated environment.

Qualifications

• Diploma or degree in Information Technology or equivalent.
• 7+ years of experience in supporting and operating group IT infrastructure.
• Strong knowledge of IBM System z architecture and z/OS environment.
• Experience with budgeting, vendor management, and IT compliance audits.

Responsibilities

• Lead the Mainframe System Services team and ensure 24x7 availability of core banking mainframe systems.
• Forecast capacity growth and manage annual CAPEX and OPEX budgets.
• Set objectives and KPIs for team performance and service delivery improvement.
• Oversee installation, configuration, tuning, monitoring and support of mainframe systems and third-party products (e.g., ZEKE, ZARA, LCM, Mobius).
• Lead disaster recovery planning, testing, and compliance to meet RTO/RPO objectives.
• Drive ITSM practices, change management, and incident response for system stability.

Skills

Leadership

Staff development

Budget management

Strategic direction

Vendor relationships

Education

Diploma or Degree in IT

Tools

IBM System z

z/OS

CICS

VTAM

NETWORK

ZEKE

MOBIUS

Job description

RHB Banking Group seeks an experienced Section Head to lead the Mainframe System Services team, ensuring 24x7 availability of core banking mainframe systems and strategic direction aligned with Group IT initiatives.

You will oversee technical support, system operations, budget management, and staff development to drive performance, compliance, and continuous improvement in a regulated environment.