Luxury Watch Sales Consultant – Heritage & Clienteling

The Swatch Group (Malaysia) Sdn Bhd; Kuala Lumpur; Vor Ort; MYR 56.000 - 89.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

GPA? Term Life Insurance

Staff Purchase

Zusammenfassung

Breguet in Pavilion KL is seeking a luxury boutique salesperson to warmly greet clients, listen to preferences, and share the rich history and craftsmanship of our timepieces. You will guide customers through stories behind every piece and help select the perfect watch for each client.

You will build lasting relationships, manage an active client book with CRM, and strive to exceed individual and boutique sales targets while upholding the highest standards of service and brand heritage.

Qualifikationen

• Minimum 2 years of sales experience in luxury, premium retail, or lifestyle brands.
• Passionate about client service and delivering exceptional experiences.
• Professional, well‑groomed, and confident in engaging with diverse clientele.
• Strong interpersonal and communication skills.
• Passion for luxury watches, craftsmanship, and brand heritage.

Aufgaben

• Greet every client warmly, acknowledging their presence promptly upon entering the boutique.
• Understand client preferences through attentive listening and thoughtful conversation.
• Share the unique stories behind our timepieces, highlighting features, craftsmanship, and brand heritage.
• Meet and exceed individual sales goals while contributing to overall boutique performance.
• Take pride in presenting the right product for each client, offering recommendations that are both relevant and inspiring.
• Cultivate long‑term relationships with clients by maintaining regular, thoughtful follow‑ups and exclusive invitations to events or launches.
• Manage and grow an active client book through CRM tools and clienteling best practices.
• Demonstrate discretion and professionalism when serving high‑profile and international clientele.
• Maintain deep product knowledge across collections and novelties, including movements, materials, and craftsmanship.
• Stay updated on brand history, key milestones, and current campaigns to support brand storytelling.
• Actively participate in the proper maintenance of the boutique: product displays, props set‑up, etc.
• Uphold company procedures and policies related to operation, customer service, security and compliance.
• Follow the security and proper maintenance of stock timepieces.
• Monitor competitors’ marketing activities and provide regular market intelligence to the Management.
• Work closely with your team to create a supportive, positive environment

Kenntnisse

Client service

Sales

Interpersonal skills

Communication

CRM tools

Tools

CRM software

Jobbeschreibung

Breguet in Pavilion KL is seeking a luxury boutique salesperson to warmly greet clients, listen to preferences, and share the rich history and craftsmanship of our timepieces. You will guide customers through stories behind every piece and help select the perfect watch for each client.

You will build lasting relationships, manage an active client book with CRM, and strive to exceed individual and boutique sales targets while upholding the highest standards of service and brand heritage.