Luxury Hotel Sales Leader - MICE & Corporate

IHG Hotels & Resorts; Kuala Lumpur; Sur place; MYR 120 000 - 180 000; Plein temps

Résumé du poste

Regent Kuala Lumpur, part of IHG Hotels & Resorts, seeks a Sales Manager to grow corporate, MICE, and travel-trade revenue. You will manage day-to-day sales activities, build relationships with colleagues, and drive revenue through strategic negotiations and client engagement.

The role requires at least 3 years in a 4- or 5-star hotel and a hospitality degree, with strong English and market awareness. You will report to the Sales leadership and contribute to regional success.

Qualifications

• Minimum 3 years' sales experience in a 4- or 5-star hotel property.
• Hospitality degree or equivalent.
• Excellent customer relations, problem-solving, and time management skills.
• Proficient in Microsoft Office and Opera Sales.
• Fluent English; other languages an advantage.

Responsabilités

• Support the Director of Sales in the preparation and management of the department's budget.
• Manage day-to-day sales activities and build relationships with team members.
• Build clear, open lines of communication with intra-departmental colleagues.
• Build a team with different opinions, skills, experiences, and backgrounds, leveraging personal, cultural, and functional differences to optimise team performance.
• Create an environment that trains, develops, coaches, and mentors team members.
• Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.
• Monitor local competitors and compare their operations, keeping aware of trends, systems, practices, and equipment through trade literature, hotel shows, and site visits.
• Solicit business and follow up on referrals and potential sales leads.
• Maintain regular contact with IHG regional hotels and reservation networks.
• Attend trade shows and sell conference space when directed.

Connaissances

Customer relations

Problem solving

Time management

Team player

Fluent English

Formation

Hospitality degree or equivalent

Outils

Microsoft Office

Opera Sales

Description du poste

Regent Kuala Lumpur, part of IHG Hotels & Resorts, seeks a Sales Manager to grow corporate, MICE, and travel-trade revenue. You will manage day-to-day sales activities, build relationships with colleagues, and drive revenue through strategic negotiations and client engagement.

The role requires at least 3 years in a 4- or 5-star hotel and a hospitality degree, with strong English and market awareness. You will report to the Sales leadership and contribute to regional success.