Luxury Hotel Executive Housekeeper

JEN by Shangri-La; George Town; On-site; MYR 80,000 - 120,000; Full time

Job summary

JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy traveler, seeks an experienced housekeeping leader to uphold the highest standards of cleanliness and presentation for luxury guests.

Located in George Town, a UNESCO site, you will supervise a team, manage budgets, and drive guest satisfaction while mentoring colleagues to sustain the brand’s impeccable service. Strong leadership and attention to detail are essential.

Qualifications

• A degree or diploma in hospitality management, housekeeping, or related fields.
• Certifications in housekeeping operations or hotel management are an advantage.
• Minimum 5–7 years in housekeeping roles, with at least 2 years in a supervisory or managerial position.
• Experience in luxury or upscale hotels is highly preferred.

Skills

Leadership

Attention to Detail

Budgeting & Financial Acumen

Communication

Problem-Solving

Technical Knowledge

Education

Degree or Diploma in Hospitality Management

Certifications in Housekeeping Operations/Hotel Management

Job description

JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy traveler, seeks an experienced housekeeping leader to uphold the highest standards of cleanliness and presentation for luxury guests.

Located in George Town, a UNESCO site, you will supervise a team, manage budgets, and drive guest satisfaction while mentoring colleagues to sustain the brand’s impeccable service. Strong leadership and attention to detail are essential.