Luxury Client Advisor: Elevate Brand Experience

LVMH; Kuala Lumpur; On-site; MYR 67,000 - 89,000; Full time

Job summary

TAG Heuer in Kuala Lumpur is seeking a Client Advisor to drive boutique sales and deliver memorable client experiences. You will build long-term client relationships, embody the brand DNA, and support operational excellence under the Boutique Manager.

Based in Kuala Lumpur, you will thrive in an environment where innovation and excellence meet team spirit and creativity. The role requires at least 2 years in luxury retail, fluency in English, and a passion for storytelling to engage clients.

Qualifications

• Minimum 2 years of experience in luxury retail.
• Fluent in English, written and spoken.
• Passion for delivering exceptional client experiences.
• Strong sales acumen and storytelling ability.
• Collaborative, proactive, and results-driven.

Responsibilities

• Achieve sales targets and qualitative KPIs on the sales floor.
• Maintain omnichannel sales focus for best client experience.
• Suggest ideas for merchandising, events and product mix.
• Build long‑term client relationships and manage client data.
• Coordinate with VM, inventory, and daily store operations.
• Leverage CRM tools (CEGID/Salesforce) to enhance service.

Skills

Clienteling

English fluency

Interpersonal skills

Sales acumen

Team player

Proactive

Tools

CEGID

Salesforce

Job description

TAG Heuer in Kuala Lumpur is seeking a Client Advisor to drive boutique sales and deliver memorable client experiences. You will build long-term client relationships, embody the brand DNA, and support operational excellence under the Boutique Manager.

Based in Kuala Lumpur, you will thrive in an environment where innovation and excellence meet team spirit and creativity. The role requires at least 2 years in luxury retail, fluency in English, and a passion for storytelling to engage clients.