Logistics Operation Manager

MY61 Nexperia Malaysia; Seremban; On-site; MYR 120,000 - 180,000; Full time

Job summary

Nexperia is seeking a Warehouse & Kitting Operations Manager to lead end-to-end warehouse and kitting activities, optimise inventory and workflow, and drive a safe, high-performance team. You will manage a cross-functional network to ensure on-time, accurate material flow and customer satisfaction.

The role requires 8+ years in SCM and a proven track record in warehouse operations, ERP/WMS systems, and Lean Six Sigma or similar methodologies.

Qualifications

• Bachelor's degree in supply chain or related field; minimum 8 years in SCM/warehousing/logistics.
• At least 5 years in a supervisory/managerial role overseeing logistics teams.
• Experience with ERP/WMS systems and warehouse/transport management.

Responsibilities

• Lead end-to-end warehouse and kitting operations including receiving, storage, inventory control, picking, packing, kitting and shipping.
• Ensure timely and accurate execution of kitting with material availability and inventory accuracy.
• Coach and develop warehouse supervisors, team leaders, and staff to meet targets and maintain high performance.
• Manage workforce planning, manpower allocation, productivity, and performance.
• Establish and monitor KPIs: inventory accuracy, kitting accuracy, productivity, service levels, safety, quality, cost.
• Analyze data to identify improvements and implement corrective actions.
• Drive Lean Six Sigma or other best practices to improve productivity and quality.
• Collaborate with Inbound, Planning, Procurement, Production, Finance, IT, Engineering, and external stakeholders.
• Identify cost-saving opportunities while ensuring service quality and compliance.
• Promote safety culture, engage employees, run safety programs and audits.
• Support audits and ensure closure of findings; develop training and succession plans.

Skills

Lean Six Sigma

Team leadership

Data analysis

Problem solving

Stakeholder management

Education

Bachelor's Degree in Supply Chain Management

Logistics/Operations Management

Tools

SAP

Oracle

JDE

WMS software

Job description

About the Role

The Warehouse & Kitting Operations Manager is responsible for leading and overseeing all warehouse and kitting operations to ensure efficient inventory management, material flow, order fulfilment, productivity, quality, and safety performance. The role will drive operational excellence, support customer requirements, optimize warehouse processes, and lead a team to achieve business objectives while maintaining compliance with company policies and regulatory standards.

What you will do

• Lead and manage end-to-end warehouse and kitting operations, including receiving, storage, inventory control, picking, packing, kitting, and shipping activities to meet business and customer requirements.
• Ensure timely and accurate execution of kitting operations by maintaining material availability, inventory accuracy, and adherence to established work processes.
• Lead, coach, and develop warehouse supervisors, team leaders, and operational staff to achieve operational targets and foster a high-performance culture.
• Manage workforce planning, manpower allocation, productivity, and employee performance to optimize operational efficiency and resource utilization.
• Establish, monitor, and drive key operational KPIs, including inventory accuracy, kitting accuracy, productivity, service levels, safety, quality, and cost performance.
• Analyse operational data and performance metrics to identify improvement opportunities and implement corrective and preventive actions.
• Drive continuous improvement initiatives through Lean, Six Sigma, or other best practices to enhance productivity, quality, inventory control, and operational effectiveness.
• Collaborate closely with Inbound Warehouse, Planning, Procurement, Production, Finance, System and Process, Engineering, and external stakeholders to ensure seamless material flow and achievement of supply chain objectives.
• Identify and implement cost-saving initiatives while maintaining service quality, operational efficiency, and compliance requirements.
• Ensure compliance with all company policies, health, safety, security, environmental, customer, regulatory, and ISO requirements applicable to warehouse and kitting operations.
• Promote a strong safety culture through employee engagement, safety programs, risk assessment, and corrective actions to maintain a safe and incident-free workplace.
• Support internal and external audits, ensuring operational readiness, compliance, and effective closure of audit findings.
• Foster a culture of accountability, teamwork, quality, and continuous improvement while developing organizational capabilities through training, coaching, and succession planning.

What you will need

• Education: Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or related discipline.
• Experience: Minimum 8 years of experience in Supply Chain Management, Warehousing, Logistics Operations, or related fields.
• At least 5 years in a supervisory or managerial role managing logistics and operational teams.
• Experience in warehouse and transportation management, inventory control, and kitting operations within manufacturing, distribution, or logistics environments.
• Experience working with ERP and Warehouse Management Systems (WMS).
• Knowledge and experience in customs clearance process, import/export documentation, and regulatory compliance will be an added advantage.

Technical Competencies

• Strong knowledge of warehouse operations, inventory management, and logistics processes.
• Understanding of supply chain planning and material flow management.
• Proficiency in Microsoft Excel, Power BI, ERP systems (SAP, Oracle, JDE, or equivalent), and WMS platforms.
• Strong analytical and problem-solving skills.
• Demonstrated expertise in Lean Six Sigma, Lean Management, and/or AI-enabled operational improvement initiatives, with the ability to leverage data analytics, automation, and digital technologies to enhance warehouse and kitting performance, productivity, quality, and cost efficiency.
• Experience in leading process improvement projects and implementing data-driven solutions to improve operational performance and customer satisfaction.

Leadership Competencies

• Proven people leadership and team development capability with the ability to inspire, coach, and motivate cross-functional teams.
• Strong stakeholder management, communication, and influencing skills across all organizational levels.
• Demonstrated ability to work independently with minimal supervision and take ownership of operational outcomes.
• Strong decision-making capability with the ability to assess risks, evaluate alternatives, and make sound business decisions in dynamic and ambiguous environments.
• Ability to manage multiple priorities, adapt to changing business requirements, and perform effectively under pressure.
• Results-oriented mindset with strong accountability and a focus on customer service, operational excellence, and continuous improvement.
• Strategic thinker with the ability to balance short-term operational needs with long-term business objectives.
• Demonstrates strong analytical, critical thinking, and problem-solving capabilities, leveraging data and insights to make informed decisions, navigate ambiguity, and drive continuous performance improvement.
• Demonstrated resilience, adaptability, and sound judgment when navigating uncertainty, complexity, and organizational change.

D&I Statement

As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested. In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.

About Nexperia

Nexperia is a world-class company in semiconductor development and in-house production. A proven global player with an entrepreneurial mentality. At our core is an 12,000+ strong international network with a singular focus. Built on passion and commitment to our work, belief in our goals and a drive to succeed regardless of the challenges we face. We support, reward and challenge individuals equally, in a dynamic and energetic environment.