Logistics & Customs Support Specialist

Tiong Nam Logistics; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Medical and Hospitalisation Leave

EIS

Training Provided

Overtime Pay

5 Working Days

Medical Insurance

Job summary

Tiong Nam Logistics in Kuala Lumpur is seeking a diploma holder to support daily logistics operations including customs brokerage, dealer inquiries, and liaison with logistics partners for air, sea, and land shipments.

The role emphasizes accuracy in documentation, coordination under peak periods, and strong communication across multiple stakeholders. Fluency in English and Bahasa Malaysia is highly valued.

Qualifications

• Minimum Diploma holder with relevant course studies in Logistics, Supply Chain, and /or another similar area.
• At least 1 year of work experience in a logistics and /or supply chain capacity, with basic understanding of logistics / operational flow, customer service & customs brokerage (i.e. import & export declarations)
• Prior work experience in the automotive parts industry is an asset but not required.
• Ability to work & perform under high pressure situations with sense of urgency, particularly during peak period.
• Ability to communicate with and execute assignments effectively with multiple external stake holders.
• Strong command of English and Bahasa Malaysia is highly beneficial. Knowledge of a 3rd language is an asset but not required.

Responsibilities

• To provide daily support to logistics team in areas of operations, customs brokerage, dealers’ enquiries (i.e. customer service) and liaising with logistics partners (i.e. for air sea & land shipments) to ensure shipment fulfilment.
• To communicate and work closely with all of logistics partners for all inbound & outbound shipment arrangement via air, sea, or land & inventory management (if applicable). These may include daily shipment coordination, order drop, confirmation on logistics mode (i.e. air, courier or land) for certain shipment & etc.
• To review and audit customs declaration paperwork prepared by logistics partners, particularly in areas of customs duty, SST, HS Code classification and overall accuracy of declarations, and to highlight any discrepancies.
• To attend to enquiries from dealers nationwide (East & West M’sia) and assist to provide shipment support, where necessary.
• Other responsibilities, as and when required.

Skills

English proficiency

Bahasa Malaysia proficiency

Communication skills

Education

Diploma in Logistics/Supply Chain

Job description

Tiong Nam Logistics in Kuala Lumpur is seeking a diploma holder to support daily logistics operations including customs brokerage, dealer inquiries, and liaison with logistics partners for air, sea, and land shipments.

The role emphasizes accuracy in documentation, coordination under peak periods, and strong communication across multiple stakeholders. Fluency in English and Bahasa Malaysia is highly valued.