LMS Administrator (Moodle & Azure)

Metropolitan College; Malaysia; Hybrid; MYR 56,000 - 89,000; Full time

Job summary

Metropolitan College (Malaysia) is seeking a Moodle Administrator to manage and support the college's Moodle platforms, including Azure cloud hosting. The role involves configuring courses, managing users, and ensuring a secure, reliable learning environment for students and staff.

The position requires a Diploma or Degree in IT or related field with 2–3 years in a similar role, and hands-on Moodle experience.

Qualifications

• Diploma or degree in IT/CS or related field.
• 2–3 years of working experience in a similar capacity.
• Experience in a higher education or e-learning environment.
• Hands-on experience with Moodle or other LMS platforms.

Responsibilities

• Manage daily administration of Moodle platforms (main LMS and Metropolitan Academy).
• Set up, configure and maintain courses, categories, templates and activities.
• Manage user accounts, roles, permissions and enrolments.
• Install, configure and maintain plugins, themes and site settings.
• Monitor server stack and perform routine updates and security patches.

Skills

Moodle LMS

Azure Cloud

Linux (Ubuntu)

HTML/CSS basics

Documentation

Customer support

Education

Diploma/ Degree in IT or related field

Tools

Microsoft Azure

Ubuntu Linux

Apache

PHP

MariaDB/MySQL

Job description

JOB SUMMARY

This position is to manage the daily administration, support and technical upkeep of the college’s Moodle learning platforms, including their Microsoft Azure cloud hosting, ensuring a stable, secure and well-supported learning experience for students and staff.

KEY RESPONSIBILITIES

• Manage daily administration of the college’s Moodle platforms (main LMS and Metropolitan Academy).
• Set up, configure and maintain courses, categories, templates and activities.
• Manage user accounts, roles, permissions and enrolments.
• Install, configure and maintain plugins, themes and site settings.

Azure Cloud Hosting and Server Management

• Manage and monitor the Moodle servers hosted on Microsoft Azure virtual machines (Ubuntu Linux).
• Maintain the server stack (Apache, PHP and MariaDB), including routine updates and security patching.
• Take Azure VM snapshots before system updates or changes, and manage regular backups and restoration.
• Monitor server performance, uptime, disk space and resource usage, and recommend improvements.
• Support Moodle version upgrades, migrations and test environment setup.
• Manage SSL certificates, scheduled tasks (cron), email (SMTP) and Microsoft 365 / Entra ID single sign-on.
• Apply security best practices, including user access control and firewall rules.

User Support and Training

• Provide first-line support to students, lecturers and staff on Moodle issues.
• Manage support tickets and escalated complex issues where needed.
• Conduct Moodle training and onboarding sessions for staff and students.

Coordination, Reporting and Documentation

• Coordinate with Instructional Designers and academic teams on course readiness.
• Prepare reports on platform usage, course activity, completion and user engagement.
• Maintain technical documentation, SOPs and user guides.

UI/UX and Digital Content

• Contribute ideas for improving the usability and appearance of Moodle, websites and other digital platforms.
• Assist with designing basic visual materials using Canva or similar tools.
• Prepare visual content for student communications, websites, learning materials and internal campaigns.
• Support the consistent use of the College’s branding across digital platforms.
• Review digital content from a student’s perspective and provide feedback on navigation, accessibility and usability.

Digital Projects, AI and Research

• Support AI chatbot, content development and knowledge base management.
• Research AI tools, educational technologies, LMS features and digital learning best practices.
• Assist with testing and gathering feedback for new systems, applications and digital initiatives.
• Support digital transformation projects aimed at improving the student and staff experience.
• Follow data privacy, cybersecurity and responsible AI practices when handling systems and information.

Other Responsibilities

• Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the need of the Company.

REQUIREMENTS

• Diploma or Degree in Information Technology, Computer Science, Educational Technology or a related field.
• Minimum 2 -3 years of working experience in the similar capacity
• Experience in a higher education or e-learning environment.
• Working knowledge of Microsoft Azure, particularly virtual machines, snapshots, backups and networking.
• Familiarity with Ubuntu Linux server administration, Apache, PHP and MariaDB/MySQL.
• Basic knowledge of HTML and CSS.
• Good problem-solving, communication and documentation skills, with a service-oriented attitude.
• Hands-on experience with Moodle or other LMS platforms.