Team Lead, Platform and Infrastructure

WHO; Kuala Lumpur; On-site; MYR 260,000 - 380,000; Full time

Job summary

WHO in Malaysia seeks a Senior Cloud Architect to lead a team delivering a scalable Learning Experience Platform (LXP) on Azure Red Hat OpenShift. You will shape architectural standards, ensure high availability, and guide data stores, security, and AI/ML integrations.

Requires 7+ years in cloud architecture with 3+ years in large Kubernetes platforms, Azure expertise, and OpenEdX familiarity. EdTech experience preferred.

Qualifications

• Minimum 7 years of professional experience in cloud architecture.
• At least 3 years in large-scale, cloud-native Kubernetes platforms.
• Proven experience with relational and NoSQL databases, search/analytics tools, and caching solutions.
• Experience with Azure cloud services, including architecture, networking, security, API Management, and Blob Storage.
• Desirable: EdTech or large-scale learning platforms, preferably OpenEdx.

Responsibilities

• Lead and mentor a team of engineers and architects.
• Define and maintain platform architecture standards for scalable, highly available solutions.
• Oversee diverse data stores and architect secure API gateways and integrations.
• Manage daily platform operations, including incident, event, and change management and CI/CD pipelines.
• Drive observability, monitoring, security initiatives (Zero-Trust, compliance).
• Lead AI/ML integration and scalable infrastructure for deployment.
• Collaborate with cross-functional teams and represent the program area in forums.

Skills

Team management

Leadership

Communication

Collaboration

Project management

Cloud architecture

Kubernetes

Azure

OpenShift

Microservices

Containerization

CI/CD

Data stores

API management

AI/ML integration

Data pipelines

Security

Compliance

Data governance

Learning technologies

Open edX

Education

Master's degree or higher in Computer Science/Information Technology/Computer Engineering

PMI PMP/CSM certification

TOGAF certification

Azure/Kubernetes/OpenShift/MongoDB certifications

Tools

Azure

Kubernetes

OpenShift (Red Hat)

MongoDB

Elasticsearch

Redis

Open edX

Job description

Organizational context

The Information and Digital Technology (IDT) department manages WHO's digital ecosystem, focusing on harmonized, intelligent, user-centric, and secure digital solutions. It aims for a digitally transformed WHO through modern platforms and services, enabling collaboration, data-informed decisions, and operational excellence. Core functions include infrastructure, cloud services, cybersecurity, data and AI, digital workplace, and enterprise systems.

Job purpose

This role leads a team of engineers and architects to deliver efficient and resilient platform solutions, specifically focusing on the end-to-end architecture of a Learning Experience Platform (LXP) leveraging microservices and containerization on Azure Red Hat OpenShift. The purpose is to define and maintain architectural standards, design for scalability, high availability, and disaster recovery, and oversee the adoption of various data stores and secure integrations. The role also manages day-to-day operations, CI/CD pipelines, and drives observability and monitoring initiatives, ensuring alignment with organizational goals and emerging technology trends.

Responsibilities

Lead and mentor a team of engineers and architects, fostering a collaborative environment and managing resources effectively. Define and maintain platform architecture standards, ensuring alignment with enterprise goals and leading the design of scalable, highly available, and disaster-recoverable solutions. Oversee the adoption of diverse data stores and architect secure API gateways and integrations. Manage daily platform operations, including incident, event, and change management, and maintain CI/CD pipelines. Drive observability, monitoring, and security initiatives, including Zero-Trust models and compliance. Manage real-time and batch data pipelines, ETL/ELT processes, and data governance. Lead the design and integration of AI/ML components, architecting scalable infrastructure for their deployment and ensuring adherence to best practices and regulations. Collaborate with cross-functional teams, provide architectural guidance, and represent the program area in relevant forums.

Education

Essential: An advanced university degree (Master's or above) in Computer Science, Information Technology, Computer Engineering, or a related field. Desirable: Project management certifications (PMP, CSM, etc.), TOGAF certification, and technical certifications in Azure, Kubernetes, Red Hat OpenShift, or MongoDB.

Work experience

Essential: Minimum 7 years of professional experience in cloud architecture, with at least 3 years in large-scale, cloud-native Kubernetes platforms. Proven experience with relational and NoSQL databases, search/analytics tools, and caching solutions. Demonstrated experience with Azure cloud services, including architecture, networking, security, API Management, and Blob Storage. Experience designing and implementing Azure-based solutions. Desirable: Experience in EdTech or large-scale learning platforms, preferably based on OpenEdx.

Skills

Team management, leadership, communication, collaboration, project management, cloud architecture, Kubernetes, Azure, microservices, containerization (OpenShift), CI/CD, data stores (SQL, NoSQL, Elasticsearch, Redis), API management, AI/ML integration, data pipelines, security, compliance, data governance, learning technologies, Open edX.