Live Commerce Operations Executive

BRG Marketing Sdn Bhd; Petaling Jaya; On-site; MYR 33,000 - 58,000; Full time

Benefits offered by this job

EPF

SOCSO

Allowance Provided

Performance Bonus

Medical and Hospitalisation Leave

Annual Leave

Overtime Pay

Job summary

BRG Marketing Sdn Bhd in Damansara, Selangor is seeking a Livestream Coordinator to prepare and set up daily sessions, ensure equipment readiness, and support hosts for smooth live streams.

You will moderate comments, manage audience engagement, monitor performance, troubleshoot basic issues, and coordinate with internal teams to keep schedules on track. Fresh graduates are encouraged to apply.

Qualifications

• Fresh graduates are encouraged to apply.
• Willing to work on rotating shifts.
• Strong interest in eCommerce, social commerce, TikTok Shop, Shopee Live, or livestreaming operations.
• Good communication and interpersonal skills.

Responsibilities

• Prepare and set up daily livestream sessions according to the scheduled livestream calendar.
• Coordinate and ensure all livestream equipment, products, props, and technical requirements are ready before going live.
• Support live hosts throughout livestream sessions by monitoring operations and ensuring smooth execution.
• Act as a live moderator by managing comments, pinned products, audience engagement, and promotional activities during livestreams.
• Monitor livestream performance and promptly troubleshoot basic technical issues related to audio, video, internet connectivity, and streaming platforms.
• Coordinate with internal teams, hosts, and operation staff to ensure livestream schedules are executed efficiently and on time.
• Maintain accurate product information, pricing, stock availability, and promotional details for each livestream session.
• Assist with post-live reporting, issue tracking, and operational improvements to enhance future livestream performance.
• Ensure studio cleanliness, equipment maintenance, and proper storage of livestream inventory and assets.

Skills

Strong communication skills

Interpersonal skills

Organized and detail-oriented

Multitasking

Proactive problem solving

Interest in eCommerce livestreaming

Team player

Tools

TikTok Live

Shopee Live

Facebook Live

Livestream equipment

Job description

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BRG Marketing Sdn Bhd – Damansara, Selangor

Prepare and set up daily livestream sessions according to the scheduled livestream calendar.

Coordinate and ensure all livestream equipment, products, props, and technical requirements are ready before going live.

Support live hosts throughout livestream sessions by monitoring operations and ensuring smooth execution.

Act as a live moderator by managing comments, pinned products, audience engagement, and promotional activities during livestreams.

Monitor livestream performance and promptly troubleshoot basic technical issues related to audio, video, internet connectivity, and streaming platforms.

Coordinate with internal teams, hosts, and operation staff to ensure livestream schedules are executed efficiently and on time.

Maintain accurate product information, pricing, stock availability, and promotional details for each livestream session.

Assist with post-live reporting, issue tracking, and operational improvements to enhance future livestream performance.

Ensure studio cleanliness, equipment maintenance, and proper storage of livestream inventory and assets.

Requirement

• Prepare and set up daily livestream sessions according to the scheduled livestream calendar.
• Coordinate and ensure all livestream equipment, products, props, and technical requirements are ready before going live.
• Support live hosts throughout livestream sessions by monitoring operations and ensuring smooth execution.
• Act as a live moderator by managing comments, pinned products, audience engagement, and promotional activities during livestreams.
• Monitor livestream performance and promptly troubleshoot basic technical issues related to audio, video, internet connectivity, and streaming platforms.
• Coordinate with internal teams, hosts, and operation staff to ensure livestream schedules are executed efficiently and on time.
• Maintain accurate product information, pricing, stock availability, and promotional details for each livestream session.
• Assist with post-live reporting, issue tracking, and operational improvements to enhance future livestream performance.
• Ensure studio cleanliness, equipment maintenance, and proper storage of livestream inventory and assets.

Responsibility

• Fresh graduates and entry-level candidates are encouraged to apply.
• Willing to work on rotating shifts
• Strong interest in eCommerce, social commerce, TikTok Shop, Shopee Live, or livestreaming operations.
• Good communication and interpersonal skills.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Proactive problem solver with the ability to stay calm under pressure during live sessions.
• Comfortable working with technology, livestream equipment, and digital platforms.
• Able to work independently as well as collaboratively in a team environment.
• Positive attitude, willingness to learn, and eagerness to grow within the live commerce industry.
• Basic knowledge of livestream platforms (TikTok Live, Shopee Live, Facebook Live, etc.) is an advantage but not required.

Benefits

• Opportunity to work with multiple brands and industries.
• Exposure to digital marketing strategy and campaign planning
• Young, creative, and fast-paced work environment.
• Performance incentives based on content and campaign outcomes.
• EPF
• SOCSO
• Allowance Provided
• Performance Bonus
• Medical and Hospitalisation Leave
• Annual Leave
• Overtime Pay