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Host engaging and interactive live streaming sessions on TikTok and Shopee platforms, showcasing premium e-commerce products. This role involves delivering persuasive product demonstrations, interacting authentically with live viewers, and developing creative content ideas to make live sessions entertaining and shareable.
Key responsibilities
- Host engaging and interactive live streaming sessions on TikTok and Shopee platforms, showcasing our premium e-commerce products
- Deliver persuasive product demonstrations and presentations that highlight key features, benefits and unique selling points
- Interact authentically with live viewers, responding to questions, comments and feedback in real-time to build community and trust
- Develop creative content ideas and propose innovative approaches to make live sessions entertaining and shareable
- Collaborate with the marketing team to plan live streaming schedules, promotional campaigns and seasonal events
- Monitor viewer engagement metrics and gather audience insights to continuously improve live streaming performance
- Maintain brand voice consistency whilst adapting content to suit the unique culture and preferences of each platform
- Coordinate with logistics and customer service teams to ensure smooth product availability and customer satisfaction during live events
- Build and nurture relationships with regular viewers to foster brand loyalty and repeat purchases
About you
- Proven experience as a live host, content creator or on-camera presenter, preferably in e-commerce, retail or sales environments
- Strong verbal communication skills with the ability to engage audiences authentically and think on your feet during live interactions
- Fluency in Bahasa Malaysia and English; Mandarin Chinese is a strong advantage
- Demonstrated understanding of TikTok and Shopee platforms, including their unique features, audience demographics and best practices for live commerce
- Excellent product knowledge retention and ability to quickly learn about new items and communicate their value effectively
- Natural charisma, confidence and ability to entertain whilst maintaining professionalism and brand standards
- Strong ability to multitask, manage viewer interactions whilst monitoring sales metrics and engagement in real-time
- Creative mindset with the ability to propose fresh ideas for content and viewer engagement strategies
- Familiarity with social media analytics tools and basic understanding of performance metrics such as views, engagement rates and conversion data
- Flexibility to work varied hours, including evenings and weekends when live commerce activity is typically highest
- Competitive full-time salary package commensurate with experience and performance
- Performance-based bonuses and incentives tied to live session sales and engagement metrics
- Career development opportunities within our growing e-commerce and digital marketing division
- Supportive and collaborative work environment with a creative team of marketing and communications professionals
- Flexible working arrangements where applicable to accommodate the nature of live streaming schedules
- Comprehensive employee benefits package including health and wellness initiatives
- Opportunities to develop skills in digital content creation, social media strategy and live commerce innovation
- Access to the latest tools and technology for content creation and live streaming production
About us
CLOVER PREMIUM E-COMMERCE SDN. BHD. is a growing e-commerce and digital marketing company based in Puchong, Selangor, Malaysia.