Learning & Development Officer II

Jabil; Penang; On-site; MYR 60,000 - 100,000; Full time

Job summary

Jabil in Malaysia seeks a Training Manager to plan, design, organize and evaluate managerial and staff training programs in support of strategic initiatives. You will develop core curricula, implement evaluation tools, coach leaders and ensure ISO procedures are followed.

You will deliver classroom training, maintain training records, and collaborate with functional management to identify development needs and measure impact on performance.

Qualifications

• Bachelor's degree in HR or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience.

Responsibilities

• Identify training needs within the organization.
• Identify critical skills for each functional/managerial position.
• Develop and implement a core curriculum of supervisory training.
• Deliver classroom training and coaching sessions.
• Create and maintain training records and data in the training database with accuracy.
• Ensure compliance with ISO and department procedures.
• Assess organizational effectiveness and develop improvement plans.
• Collaborate with leadership to align training with strategic initiatives.

Skills

Training needs analysis

Adult learning principles

Coaching and mentoring

Curriculum development

Instructional design

Education

Bachelor's degree in Human Resources or related field

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY

Plan, design, organize, conduct and evaluate managerial, supervisory, and staff training programs. Provide employees with effective organizational development solutions to support strategic initiatives identified in collaboration with the organization’s functional management team. Assess the effectiveness of training solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Identify training needs within the organization.
• Identify critical skills associated with each functional or workcell managerial position.
• Identify specific voids in training.
• Recommend effective training solutions.
• Create and implement effective evaluation tools to measure effectiveness of training.
• Deliver classroom training.
• Develop and maintain a core curriculum of supervisory training.
• Partner and involve organizational leadership in the facilitation of curriculum.
• Effectively use adult learning principles to maximize effectiveness of training.
• Continue to develop and demonstrate effective instructor competencies.
• Relate course material to actual on the job tasks and ensure development of these competencies.
• Provide coaching and follow up to all learning events.
• Relate course material to actual on the job tasks and ensure development of these competencies.
• Achieve overall high satisfaction ratings (9.0/10.0 standard).
• Follow all ISO and department procedures.
• Provide organizational development solutions.
• Assess organizational effectiveness and develop improvement plans.
• Demonstrate business insight and provide solutions in response to individual and team needs.
• Provide team development support to functional and workcell teams.
• Create functional or workcell specific orientation plans, in conjunction with leadership, which support new employees in the business.
• Produce and maintain training records.
• Input appropriate data into training records. These records should include but not be limited to, documentation of actual training, tests scores, certification and re-certification processes etc.
• Maintain training records in training database with 100% accuracy.
• Complete all administrative functions relating to training classes.
• Follow established administrative procedures.
• Program development.
• Set up and maintain a leadership development program for employees in lower level positions to strengthen existing skill or develop potential.
• Formulate learning objectives.
• Select or develop instructional methods, training aids, manuals and other materials.
• Develop lesson plans and instructor notes to meet needs of learners.
• Design handouts and class materials to support training.
• Research and review external training programs and materials to provide the best solution.
• Evaluate training solutions.
• Evaluation forms.
• Quizzes/tests/hands‑on assessments.
• Certifications.
• Overall Employee Performance Levels.
• Training Projects & Staff Meetings.
• Complete within time line 2 major projects.
• Attend and input to support Staff Team meetings.
• Follow all department procedures.
• Complete assigned tasks on time and in a quality manner.
• Maintains above average Performance Appraisal rating.
• Adhere to all safety and health rules and regulations associated with this position and as directed by manager.
• Comply and follow all company procedures.

MINIMUM REQUIREMENTS

Bachelor's degree in Human Resources or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 15lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual’s primary workstation is located in the office area. The noise level in this environment ranges from low to moderate. Attend audits and review records to ensure compliance with procedures and standards. Analyze data and identify gaps, risks, or inconsistencies. Verify the accuracy and completeness of documentation and reports. Review processes in detail and ensure procedures are followed correctly. Sensitive to compliance requirements and procedural adherence. Support corrective actions and continuous improvement initiatives. Maintain audit readiness through thorough and disciplined verification.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability.

You can request a reasonable accommodation by sending an e‑mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail.

Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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