Test Section Manager

Jabil; Penang; On-site; MYR 180,000 - 240,000; Full time

Job summary

Jabil in Penang, Malaysia is seeking a Senior Manager, Test Engineering to lead recruitment, develop teams, and set strategies for test systems and processes. You will manage people, equipment, and procedures to deliver reliable test solutions and drive continuous improvement.

The role emphasizes coaching and mentoring, establishing clear metrics, and collaborating with cross-functional teams to meet timelines and quality goals.

Qualifications

• Bachelor’s degree in Electrical Engineering preferred.
• Minimum of 7 years of work experience with at least 5 years in management.

Responsibilities

• Lead recruitment and retention for Test Engineering Managers and team.
• Develop training curricula and coach staff to deliver excellence.
• Set clear performance goals and monitor progress with metrics.
• Drive cost management and process improvements across test operations.
• Define and implement Test Engineering strategies aligned with campus goals.
• Ensure adherence to health, safety, and company policies.

Skills

Leadership

Recruitment

People development

Performance management

Communication

Education

Bachelor’s degree in Electrical Engineering

Tools

Excel

Word

PowerPoint

MS Office

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Provide optimum test solutions and strategies through the effective management of people, systems, procedures and equipment. Drive innovation and continuous improvement within Test Engineering by harnessing new technologies in the areas of systems, equipment, and processes. Provide exceptional support to customers, team members, and shareholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
  • RECRUITMENT AND RETENTION
    • Recruit, interview and hire Assistant Test Engineering Managers.
    • Communicate criteria to recruiters for Test Engineer and Test Management position candidates.
    • Coach Test Engineering Managers in the interviewing/hiring process.
    • Monitor team member turnover; identify key factors that can be improved; make improvements.
  • EMPLOYEE AND TEAM DEVELOPMENT
    • Identify individual and team strengths and development needs on an ongoing basis.
    • Create and/or validate training curriculum in area of responsibility.
    • Coach and mentor Test Engineering staff to deliver excellence to every internal and external customer.
    • Create and manage succession plans for Test Engineering and Test Management functions.
  • PERFORMANCE MANAGEMENT
    • Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
    • Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team.
    • Provide ongoing coaching and counseling to team member based on feedback.
    • Express pride in staff and encourage them to feel good about their accomplishments.
    • Perform team member evaluations professionally and on time.
    • Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
    • Coordinate activities of large teams and keep them focused in times of crises.
    • Ensure recognition and rewards are managed fair and consistently in area of responsibility.
  • COMMUNICATION
    • Provide communication forum for the exchange of ideas and information with the department.
    • Organize verbal and written ideas clearly and use an appropriate business style.
    • Ask questions; encourage input from team members.
    • Assess communication style of individual team members and adapt own communication style accordingly.
• FUNCTIONAL MANAGEMENT RESPONSIBILITIES
  • BUSINESS STRATEGY AND DIRECTION
    • Know and understand the campus strategic directions.
    • Define, develop and implement Test Engineering strategies which contribute to the campus strategic directions.
    • Develop an understanding of the Workcell business strategy as it pertains to Test Engineering.
    • Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
  • COST MANAGEMENT
    • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
    • Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
    • Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
  • FORECAST DEVELOPMENT AND ACCURACY
    • Prepare timely forecasts for the department.
    • Compare forward forecast results to historical actual results for trend assessment and analysis.
• TECHNICAL MANAGEMENT RESPONSIBILITIES
  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assess the adequacy of data gathering methods utilized by the Workcells.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement.
  • Identify and implement new practices and processes.
  • Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Lead by example.
  • Rehabilitate troubled Workcells or to help during product launch.
  • Foster a “back to basics” mentality during these times.
  • Establish new measurement systems if/where possible.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
  • Assume customer test strategies but …

JOB QUALIFICATIONS

• KNOWLEDGE REQUIREMENTS
  • Ability to read, analyze, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Advanced PC skills, including training and knowledge of Jabil’s software packages.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Electrical Engineering preferred.
• Minimum of 7 years work-related experience, minimum of 5 years management experience required.
• Or a combination of education, experience and/or training.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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