Learning & Development Officer II

jabil; George Town; On-site; MYR 40,000 - 68,000; Full time

Job summary

Jabil is seeking a Training Manager to plan, design, organize, conduct and evaluate managerial and staff training programs. You will provide organizational development solutions to support strategic initiatives in collaboration with functional management and measure training effectiveness.

Responsibilities include identifying training needs, developing curricula, delivering classroom sessions, coaching, and maintaining training records, while ensuring compliance with ISO procedures and achieving

Qualifications

• Bachelor's degree in Human Resources or related field; 1–3 years experience in Training.
• Ability to develop curricula and training materials; assess effectiveness.

Responsibilities

• Identify training needs within the organization.
• Identify critical skills for managerial positions.
• Identify training gaps and propose solutions.
• Create and implement evaluation tools to measure training effectiveness.
• Deliver classroom training and maintain a core supervisory training curriculum.
• Coach and follow up on learning events; relate material to on-the-job tasks.

Skills

Curriculum development

Instructional design

Coaching

Adult learning principles

Leadership development

Data management

Education

Bachelor's degree in Human Resources or related field

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY

Plan, design, organize, conduct and evaluate managerial, supervisory, and staff training programs. Provide employees with effective organizational development solutions to support strategic initiatives identified in collaboration with the organization's functional management team. Assess the effectiveness of training solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Identify training needs within the organization.
• Identify critical skills associated with each functional or workcell managerial position.
• Identify specific voids in training.
• Recommend effective training solutions.
• Create and implement effective evaluation tools to measure effectiveness of training.
• Deliver classroom training.
• Develop and maintain a core curriculum of supervisory training.
• Partner and involve organizational leadership in the facilitation of curriculum.
• Effectively use adult learning principles to maximize effectiveness of training.
• Continue to develop and demonstrate effective instructor competencies.
• Relate course material to actual on the job tasks and ensure development of these competencies.
• Provide coaching and follow up to all learning events.
• Relate course material to actual on the job tasks and ensure development of these competencies.
• Achieve overall high satisfaction ratings (9.0/10.0 standard).
• Follow all ISO and department procedures.
• Provide organizational development solutions.
• Assess organizational effectiveness and develop improvement plans.
• Demonstrate business insight and provide solutions in response to individual and team needs.
• Provide team development support to functional and workcell teams.
• Create functional or workcell specific orientation plans, in conjunction with leadership, which support new employees in the business.
• Produce and maintain training records.
• Input appropriate data into training records. These records should include but not be limited to, documentation of actual training, tests scores, certification and re-certification processes etc.
• Maintain training records in training database with 100% accuracy.
• Complete all administrative functions relating to training classes.
• Follow established administrative procedures.
• Program development.
• Set up and maintain a leadership development program for employees in lower level positions to strengthen existing skill or develop potential.
• Formulate learning objectives.
• Select or develop instructional methods, training aids, manuals and other materials.
• Develop lesson plans and instructor notes to meet needs of learners.
• Design handouts and class materials to support training.
• Research and review external training programs and materials to provide the best solution.
• Evaluate training solutions.
• Evaluation forms.
• Quizzes/tests/hands-on assessments.
• Certifications.
• Overall Employee Performance Levels.
• Training Projects & Staff Meetings.
• Complete within time line 2 major projects.
• Attend and input to support Staff Team meetings.
• Follow all department procedures.
• Complete assigned tasks on time and in a quality manner.
• Maintains above average Performance Appraisal rating.
• Adhere to all safety and health rules and regulations associated with this position and as directed by manager.
• Comply and follow all company procedures.

MINIMUM REQUIREMENTS

Bachelor's degree in Human Resources or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently