Lead/Manager Business Development (IT Consulting)
Employment Type: Full-time
Travel: Occasional travel to Singapore as required
Industry: IT Consulting
Location: Bangsar South, KL
About the Company
A global IT and business consulting services firm is expanding its footprint in Malaysia and building a growth engine that serves Malaysia as the primary onshore market and Singapore as a strategic secondary market through a nearshore approach.
Role Overview
We are seeking an accomplished Business Development Manager / Lead with 10+ years of proven success driving consistent growth (typically 8–12% YoY).
The ideal candidate combines strategic vision with hands‑on execution, leveraging strong networks in Kuala Lumpur/Malaysia to expand the company's presence locally, while also developing and scaling business opportunities in Singapore as a nearshore market.
This role requires prior experience in a strategic IT and business consulting environment and a strong understanding of consultative solution selling, client relationship management, and industry‑specific services.
The candidate will work closely with delivery, solution, and leadership teams to shape differentiated offerings and win complex engagements across both markets.
Key Responsibilities
Malaysia Primary | Singapore Secondary
- Develop and execute a business development strategy aligned with regional goals, with Malaysia as the primary growth market and Singapore as a secondary/nearshore market.
- Build a structured market plan including segmentation, target account lists, value propositions, and route‑to‑market motions.
- Translate market trends into actionable growth plays such as managed services, application modernization, cloud, data/AI, cybersecurity, and enterprise transformation.
New Client Acquisition & Account Expansion
- Identify, qualify, and secure new clients across priority industries, with a strong emphasis on IT services and consulting.
- Drive expansion within existing relationships by identifying whitespace opportunities, shaping demand, and positioning the company as a trusted advisor.
- Lead end‑to‑end pursuits from discovery through proposal, negotiation, and closure.
Executive Relationship Management
- Build and sustain trusted relationships with C‑level executives, business sponsors, procurement stakeholders, and key influencers in Malaysia and Singapore.
- Establish credibility as a consulting partner through outcome‑based discussions, business cases, and value articulation.
- Position and sell Malaysia‑based delivery capabilities and local/onshore proximity value for Malaysian clients, while enabling nearshore delivery models for Singapore‑based opportunities.
- Collaborate closely with regional leaders, solution owners, and delivery teams to shape proposals, define resourcing and delivery approaches, and ensure governance and client success.
- Own commercials and negotiations, including pricing strategy, contract terms, delivery assumptions, and risk management.
- Lead proposal development (RFI/RFP) and ensure executive‑ready storytelling.
- Structure complex, multi‑tower or multi‑year deals with a focus on sustainable margins and long‑term account growth.
Pipeline Discipline, Forecasting & Reporting
- Build and manage a robust pipeline with clear qualification, next steps, and conversion plans.
- Maintain accurate forecasting and reporting using CRM discipline and measurable KPIs such as pipeline coverage, win rate, cycle time, ARR/TCV.
- Build internal relationships across different geographies and Lines of Business to leverage global capabilities.
Thought Leadership & Market Presence
- Represent the company at industry events, conferences, and forums in Malaysia and Singapore.
- Contribute insights on trends and innovations to strengthen the company's market presence and client relevance.
Qualifications & Experience
Required
- 10+ years in business development, sales, or client relationship management within IT services, technology consulting, or management consulting.
- Demonstrated track record of delivering 8–12% annual growth or comparable performance outcomes through new logo wins and/or account expansion.
- Prior experience working in a consulting firm environment with strong familiarity in solution selling, account planning, and pursuit governance.
- Strong professional network and proven access to decision‑makers in Kuala Lumpur and Malaysia.
- Proven ability to engage and influence C‑level and/or senior business stakeholders and orchestrate internal teams to win.
- Excellent communication, negotiation, and executive‑level presentation skills.
- Strong proposal writing capability with clear structure, persuasive value messaging, and commercial accuracy.
- Able to work independently while collaborating effectively across multi‑country and global teams.
- High integrity, professionalism, resilience, and comfort operating in a fast‑paced, target‑driven environment.
Strong Advantage / Preferred
- Existing network and/or selling experience in Singapore, particularly enterprise and/or regulated sectors.
- Industry network/experience in Oil & Gas, Utilities, Manufacturing, Healthcare, Communications, Retail, or Financial Services.
- Experience selling complex engagements such as managed services, multi‑year transformation programs, or platform modernization.
- Familiarity with consultative selling methodologies such as value‑based selling, solution selling, account planning, and opportunity qualification frameworks.
- Bachelor's degree in Business, Marketing, Technology, or related field; MBA is an advantage.
Travel & Work Style
- Based primarily in Kuala Lumpur with occasional travel to Singapore depending on client and pipeline needs.
- Comfortable operating across cultures and stakeholder styles in Malaysia and Singapore.