Lead Data Center Operations

R Systems; Kuala Lumpur; Remote; MYR 60,000 - 120,000; Full time

Job summary

R Systems is seeking an experienced IT operations professional to coordinate Data Centre, IT Service Management and Identity Management activities from Malaysia.

You will oversee day-to-day Data Centre operations, vendor engagements, procurement activities and compliance reporting while maintaining IAM reviews and controls. The role emphasizes documentation, reporting and stakeholder coordination in a remote Malaysian context.

Qualifications

• 5–7 years in Data Centre, Infrastructure, IDM or IT Operations.
• Experience with vendor, contract or procurement administration.
• Understanding of ITIL and operational-support processes.
• Basic Identity and Access Management knowledge.
• Strong documentation, reporting and stakeholder-management skills.

Responsibilities

• Coordinate day-to-day Data Centre operations and maintenance activities
• Administer service contracts, renewals and vendor engagements
• Support procurement, invoices, budgets and cost tracking
• Maintain procedures, governance documents and operational records
• Prepare management, inventory, audit and compliance reports
• Support Identity Management reviews, testing and UAT activities

Skills

ITIL knowledge

Documentation skills

Stakeholder management

Vendor management

Tools

Excel

PowerPoint

SharePoint

Job description

We are seeking an experienced IT operations professional to coordinate Data Centre, IT Service Management and Identity Management activities.

Key responsibilities:

• Coordinate day-to-day Data Centre operations and maintenance activities
• Administer service contracts, renewals and vendor engagements
• Support procurement, invoices, budgets and cost tracking
• Maintain procedures, governance documents and operational records
• Prepare management, inventory, audit and compliance reports
• Support Identity Management reviews, testing and UAT activities

What we’re looking for:

• 5–7 years in Data Centre, Infrastructure, IDM or IT Operations
• Experience with vendor, contract or procurement administration
• Understanding of ITIL and operational-support processes
• Basic Identity and Access Management knowledge
• Strong documentation, reporting and stakeholder-management skills
• Proficiency in Excel, PowerPoint and SharePoint

Work Arrangement: Remote from Malaysia

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