Lead Analyst, Power Platform

AIA Digital+ Malaysia; Kuala Lumpur; On-site; MYR 78,000 - 112,000; Full time

Job summary

AIA Digital+ Malaysia is seeking a technically strong analyst to investigate and diagnose issues, guide teammates, and oversee development of PowerApps and Power BI reports. You will ensure that system improvements are implemented successfully and provide end-user support as needed.

Strong knowledge of the Microsoft Power Platform and Office 365 ecosystem will help you excel in this role within AIA Digital+ Malaysia’s analytics hub.

Qualifications

• 3+ years with BAU L2 Support for Power Apps and Power Automate.
• Extensive experience in the Microsoft Power Platform (Power Apps, Flow, Power BI).
• Understanding of PowerApps formulas and development methods.

Responsibilities

• Provide technical support to end users as required.
• Guide and support Senior/Junior Analysts to solve project technical challenges.
• Investigate, diagnose, and oversee development of PowerApps and Power BI reports to improve solutions.

Skills

Power Apps

Power Automate

Power BI

Tools

Azure DevOps

Job description

Excellent problem-solving skills and attention to detail.

Understand and perform technical investigation and diagnosis.

Ensure that system improvements are successfully implemented

Provide technical support to end user as required.

Able to guide & support Senior/Junior Analyst to solve project technical challenge.

Technically strong to investigate, diagnosis, develop or oversee development of PowerApps and Power BI reports to improve existing solution app.

Requirements

Experiences:

3+ years working experience as BAU L2 Support for Power Apps (especially MDA) & Power Automate

Extensive experience in the Microsoft Power Platform MS PowerApps, Flow, and Power BI (good to have).

A clear understanding of PowerApps formulas and development methods.

Strong foundational knowledge of Office 365 platform including Exchange, Intune, Azure AD, and Azure ecosystem.

Strong teamwork skills and attention to details.

Experience in DevOps tool such as MS Azure DevOps will be advantageous.

Able to communicate well in English.

SLA familiarity and performance driven work culture.

Experience in customer service, leadership and business support will be advantageous.

Presentation skills with a high degree of comfort with both large and small audiences.

Resourceful, independent and result oriented.

A good team player and keen to learn.

Possess personal attributes such as hard-working attitude, interpersonal skills, professional integrity, and initiative.

Keen to learn, a team player and have good working attitude.

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. (202201010550)(1456247-A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. (202201010550)(1456247-A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.