L2 Network Engineer - Cisco CCNA, Enterprise Support

Analytx Sdn Bhd; Selangor; On-site; MYR 89,000 - 156,000; Full time

Job summary

Analytx Sdn Bhd is seeking an experienced L2 Network Support Engineer to manage and support a large Cisco-based enterprise network across projects. You will monitor over 200 devices including switches, WLCs, APs, and edge firewalls, ensuring performance and uptime.

The role requires CCNA certification, hands-on experience with Cisco infrastructure, and strong English/Bahasa Malaysia communication to coordinate with vendors and internal teams during deployments and ongoing maintenance.

Qualifications

• Active CCNA certification is required.
• Hands-on experience with Cisco enterprise networks, WLCs/APs and routing/switching.
• Strong ability to monitor and troubleshoot network issues within SLAs and timelines.
• Proficiency in English and Bahasa Malaysia for coordination with vendors and internal teams.

Responsibilities

• Daily Operations: Monitor, maintain, and troubleshoot Cisco enterprise switches and WLC/Access Points.
• NMS Monitoring: Use Cisco NMS (Catalyst Center) to monitor health, wireless performance, and traffic trends.
• Traffic & Security: Monitor service pools, node status on F5 Load Balancer and edge firewalls.
• Changes & Maintenance: Execute VLANs, switchport configs, SSID deployments, and firmware upgrades.
• Vendor & Incident Management: Liaise with Cisco TAC and hardware vendors; log tickets and manage RMA processes.
• Documentation: Maintain topology diagrams, IP addressing, inventory, and SOPs.

Skills

English & Bahasa Malaysia coordination

Troubleshooting network issues

Proactive network maintenance

Education

CCNA certification (Active)

Experience with Cisco enterprise networks

Tools

Cisco NMS (Catalyst Center)

F5 Load Balancer

Job description

Analytx Sdn Bhd is seeking an experienced L2 Network Support Engineer to manage and support a large Cisco-based enterprise network across projects. You will monitor over 200 devices including switches, WLCs, APs, and edge firewalls, ensuring performance and uptime.

The role requires CCNA certification, hands-on experience with Cisco infrastructure, and strong English/Bahasa Malaysia communication to coordinate with vendors and internal teams during deployments and ongoing maintenance.