Kuching Area Network Operations Manager

BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD; Kuching; On-site; MYR 78,000 - 112,000; Full time

Job summary

BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD in Kuching is seeking a Station Operations Supervisor to oversee and maintain the performance and stability of stations in the area. You will monitor daily operations and ensure adherence to SOPs and KPI targets.

Travel within Kuching and nearby locations as needed; collaborate with station teams to resolve issues, analyze data with Excel, and drive service quality improvements.

Qualifications

• Willing to travel within Kuching and other locations when required.
• Responsible, proactive and able to work independently.
• Strong problem-solving and communication skills.
• Good with data and basic Excel/reporting.
• Able to handle pressure and multiple tasks.
• Experience in logistics, courier, operations or station management is an advantage.

Responsibilities

• Oversee and monitor daily station performance and operations in the Kuching area.
• Ensure all stations meet company requirements, SOPs and KPI targets.
• Monitor and analyze station data, identify issues and follow up on improvements.
• Coordinate with station teams to solve operational issues and improve service quality.
• Conduct regular station visits and provide support where necessary.
• Monitor manpower, service quality and overall station performance.
• Identify potential risks or problems early and take appropriate action.

Skills

Problem-solving

Communication

Data analysis

Excel reporting

Independence

Job description

BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD in Kuching is seeking a Station Operations Supervisor to oversee and maintain the performance and stability of stations in the area. You will monitor daily operations and ensure adherence to SOPs and KPI targets.

Travel within Kuching and nearby locations as needed; collaborate with station teams to resolve issues, analyze data with Excel, and drive service quality improvements.