Kuala Lumpur Global Finance Operations Analyst

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS); Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

RiDiK is seeking a Financial Operations Analyst in Kuala Lumpur to support global liquidity and reporting initiatives. You will reconcile cash and banking transactions, build reports, and interact with stakeholders across Finance, Customer Service, and Products.

The role emphasizes process improvement, data accuracy, and availability of multilingual communication in English and Chinese to support mainland Chinese customers and partners.

Qualifications

• Bachelor degree or above; 2+ years in operations or customer service; payments/banking/FX background preferred.
• Experience in reconciliation in cash and banking preferred.

Responsibilities

• Perform transaction and settlement reconciliation, investigate breaks and clean up to ensure timely processing.
• Monitor end-to-end client transaction lifecycle, handle inquiries, detect exceptions and liaise with Finance, Customer Service, and Products.
• Assist to build international institutional and merchant service systems to solve problems encountered by customers in their daily business operations.
• Assist to maintain team knowledge base, refine the standard operating procedures; seek process inefficiencies and implement scalable solutions.

Skills

Reconciliation

SQL

Python

VBA

BI Visualization

MS Office

English & Chinese bilingual

Communication skills

Attention to detail

Education

Bachelor's degree or above

Tools

MS Excel

Power BI

SQL

Job description

RiDiK is seeking a Financial Operations Analyst in Kuala Lumpur to support global liquidity and reporting initiatives. You will reconcile cash and banking transactions, build reports, and interact with stakeholders across Finance, Customer Service, and Products.

The role emphasizes process improvement, data accuracy, and availability of multilingual communication in English and Chinese to support mainland Chinese customers and partners.