Korean-Speaking Customer Support Specialist

Aisling Group; Kuala Lumpur; On-site; MYR 33,480 - 44,640; Full time

Job summary

A customer service company in Kuala Lumpur is seeking a Korean-speaking Customer Service Executive. The role involves responding to customer queries, identifying needs, and analyzing product issues. Candidates should have a relevant university degree and minimum TOPIK 4 qualification. Preference is given to native Koreans with a Malaysian spouse or PR Visa. This position offers a full-time schedule from Monday to Friday, 9 AM to 5 PM.

Qualifications

• Local Korean with a University Degree and minimum of TOPIK 4 qualification.
• Native Korean with Malaysian Spouse / PR Visa are preferred.
• Able to work in Bangsar South.

Responsibilities

• Responding to customer queries in a timely and accurate way, via email or chat.
• Identifying customer needs and helping customers use specific features.
• Analyzing and reporting product malfunctions.

Skills

Korean language proficiency

Customer service skills

Communication skills

Education

University Degree

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Customer Service Executive - Korean

Looking for Korean speaking individuals with ability to work as Chat Support Specialist. Working hours are from 9am to 5pm, Mon to Fri.
Job Responsibilities:

• Responding to customer queries in a timely and accurate way, via email or chat
• Identifying customer needs and helping customers use specific features
• Analyzing and reporting product malfunctions

Job Requirements:

• Local Korean with a University Degree and minimum of TOPIK 4 qualification
• Native Korean with Malaysian Spouse / PR Visa are preferred
• Able to work in Bangsar South