Know Your Customer

Vistra; Malaysia; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Hybrid work arrangement

Career progression

Training and development

Leave benefits

Job summary

Vistra is seeking Associate or Senior Associate in Investor Services to support client onboarding in Malaysia. You will perform KYC checks, collect documents, run name screening, and conduct AML/CTF screening in line with local and global policies. The role covers Investor Services and Client Acceptance with regional impact.

The team values accuracy, timely delivery, and the ability to work independently or with supervision as needed. Hybrid working in Johor Bahru is available.

Qualifications

• Fresh graduate or with up to 3 years in KYC, name screening and due diligence.
• Senior Associate requires 3+ years in KYC with review experience.
• Strong communication and analytical skills are essential.

Responsibilities

• Onboard clients and conduct name screening and KYC checks per requirements.
• Collect documents, ensure completeness and resolve deficiencies.
• Perform due diligence and adverse media searches on clients and payees.
• Support back-up for onboarding and trigger review processes.
• Maintain adherence to standards and procedures and assist with ad hoc tasks.

Skills

Communication

Analytical thinking

Time management

Work under pressure

Independence

Education

Diploma or degree in any relevant fields

Tools

KYC screening tools

Job description

It's never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team at Associate or Senior Associate level in Investor Services where the roles are based in Johor Bahru, Malaysia. This full-time and permanent position offers regional coverage, allowing you to make a significant impact to our KYC department and its' growth.

Purpose:

Client Acceptance - The position will be supporting the onboarding of clients by completing document collection, checks on accuracy and completeness of documents, conducting name screening and KYC checks as per our global and local KYC requirements. As part of the client lifecycle, the position will also be responsible to conduct trigger review of clients, and this includes daily screening of client data against Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF) and any other compliance/regulatory requirements

Investor Services - The position will be supporting the Investor Services team in performing KYC reviews of investors by completing document collection, checks on accuracy and completeness of documents, conducting name screening and KYC checks as per our global and local KYC requirements. as well as other investor related services.

Key responsibilities:

Client Acceptance:

• Perform collection of documents from business and/or clients for purposes of onboarding and/or trigger review processes by using the approved list of documents requirements.
• Perform checks for completeness of documents submitted by clients and follow-up on any delays and deficiency on KYC documents.
• Perform name screening, due diligence, adverse media searches on prospective and existing clients and payee using the approved screening tool/platform.
• Support the 4-eye checks or second level reviews for onboarding and trigger review as and when required.
• Help to manage/supervise team members handling onboarding and trigger review activities within the Client Acceptance Team in the absence of the Assistant Manager (i.e. as the Assistant Manager’s back-up).
• Liaise with relevant teams for additional information and elevate true hits to respective stakeholders
• Ensure adherence to standards and procedure
• Perform any other ad-hoc tasks and project work as assigned

Investor Services:

• Perform due diligence on prospective and existing investors in accordance with the local and group policy and regulations as part of the onboarding and periodic review process.
• Perform collection of KYC documents and information from investors and/or clients for purposes of onboarding or periodic review processes by using the approved list of documents requirements and follow up on any delays and deficiency.
• Perform name screening and searches on prospective and existing investors and their related parties using the approved screening tool/platform.
• Perform data maintenance such as profile creation of investors and their related parties and updating of changes in the investors’ data in the approved data platform.
• Track work status and regularly follow up with investors or relevant parties to ensure service delivery requirements are met.
• Perform any other ad hoc tasks and project work as assigned.
• Ensure adherence to standards and procedure.

Key requirements:

• Assistant: Fresh graduate in diploma or degree of any relevant fields
• Senior Assistant/Associate: 1-3 year working experience in KYC, name screening and due diligence in a financial institution or equivalent function.
• Senior Associate: 3+ year experience in KYC, name screening and due diligence in a financial institution with reviewing experience.
• Strong verbal and written communication skills.
• Sound analytical and research skills with meticulous attention to detail
• Excellent time management, good organisation skills and multi-tasking skills
• Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines

Company Benefits:

At our VISTRA, Malaysia office, we believe in putting our employees’ well-being first!

We provide:

• Opportunity for career advancement and regional working exposure
• Training and development
• Hybrid working arrangement.
• Study leaves and professional membership coverage

Referral Fee:

• Senior Associate - RM 2,000
• Associate - RM 1,000

*The referral fee is not applicable for non-technical positions such as administrative/clerical, receptionist, dispatch, drivers, general cleaners, fixed-term contract, or internship opening.

*The referral fee is not entitled for Job Grade C employees.

*The referral fee is not entitled if you are referring to prospects for your direct report.