Khmer-Speaking International Patient Liaison

Thomson Hospital Kota Damansara; Petaling Jaya; On-site; MYR 42,000 - 65,000; Full time

Job summary

Thomson Hospital Kota Damansara is seeking an Officer for the International Patient Centre who can communicate in Khmer and English. You will manage inquiries through walk-in, phone, email and other channels, and translate documents as needed.

You will assist Cambodian patients at registration, discharge, and with medical visas, transportation, and Meet & Greet services, coordinating with departments to meet individual needs while maintaining patient records and a high standard of service.

Qualifications

• Diploma or Bachelor Degree in Nursing (or other relevant fields).
• Excellent interpersonal and communication skills (written and verbal).
• Ability to work under pressure and meet deadlines.
• Proficient PC literacy, especially MS Excel & Word.

Responsibilities

• Manage and assist inquiries via walk-in, phone, email and other channels.
• Translate documents in English & Khmer.
• Serve as interpreter for Khmer-speaking patients in clinical and non-clinical areas.
• Coordinate with internal departments to meet patient needs (Business Office, Imaging, Nursing, etc.).
• Assist patients during registration, administration and discharge procedures.
• Provide support to patients throughout treatment, including visa applications and transport arrangements.
• Maintain patient records and communications; build relationships with referral agents.

Skills

Interpersonal skills

Communication skills

Khmer language

Education

Diploma / Bachelor Degree in Nursing

Tools

Microsoft Excel

Microsoft Word

Job description

Thomson Hospital Kota Damansara is seeking an Officer for the International Patient Centre who can communicate in Khmer and English. You will manage inquiries through walk-in, phone, email and other channels, and translate documents as needed.

You will assist Cambodian patients at registration, discharge, and with medical visas, transportation, and Meet & Greet services, coordinating with departments to meet individual needs while maintaining patient records and a high standard of service.