Key Leader — Elevate Guest Experience & Team Coaching

lululemon; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Fitness classes

Parenthood top up

Development programs

Job summary

lululemon in Kuala Lumpur seeks a Key Leader to guide the salesfloor team, elevate guest experience, and oversee daily store operations. You will lead by example, coach Educators, analyze metrics, manage product presentation, and ensure a safe, inclusive environment that reflects our brand.

This role emphasizes leadership, collaboration, and driving store success. Join a culture that values inclusivity, performance, and community engagement, with opportunities to lead initiatives and contribute

Qualifications

• Leadership and people management experience in retail.
• Strong guest service mindset with ability to coach and develop others.
• Ability to analyze store data and drive improvements.

Responsibilities

• Lead and coach educators, focusing on learning, development, and performance.
• Ensure a great guest experience through thoughtful service and problem solving.
• Collaborate with team to deliver an exceptional store experience and operations.

Skills

Leadership

Guest Experience

Teamwork

Collaboration

Communication

Integrity

Inclusion

Decision Making

Education

High School diploma

Job description

lululemon in Kuala Lumpur seeks a Key Leader to guide the salesfloor team, elevate guest experience, and oversee daily store operations. You will lead by example, coach Educators, analyze metrics, manage product presentation, and ensure a safe, inclusive environment that reflects our brand.

This role emphasizes leadership, collaboration, and driving store success. Join a culture that values inclusivity, performance, and community engagement, with opportunities to lead initiatives and contribute