Key Accountant, Accounts Receivable (US)

Evonik; Selangor; On-site; MYR 72,000 - 120,000; Full time

Job summary

Evonik in Malaysia is seeking a skilled Accounts Receivable professional with at least 6 years of experience to join our shared services center in Selangor. The role requires strong AR knowledge, English communication, and familiarity with SAP and Microsoft Office.

You will support internal and external partners, help with process improvements, and train new joiners while coordinating with CoE and local teams. The position is on-site and may involve shift hours for EMEA/AMERICA markets.

Qualifications

• Bachelor degree in Finance, Business Administration or Accounting.
• Minimum 6 years of relevant work experience with strong knowledge in Accounts Receivable processes.
• SSC experience considered an advantage.
• Strong verbal and written communication skills in English.
• Shift hours when managing the EMEA and America markets.
• Proficiency in Microsoft Office applications and familiarity with SAP.

Responsibilities

• Demonstrate comprehensive understanding of team processes and daily operational tasks.
• Provide customer support to internal and external business partners as first-level support for process and system inquiries.
• Demonstrate troubleshooting, decision-making, and issue resolution capabilities.
• Support project rollout plans and ensure QA of project results within timelines.
• Identify, develop, and implement continuous improvement and harmonization opportunities.
• Coordinate with Customer Service, Local Services, and CoE to ensure smooth communication.
• Collaborate with CoE to develop and update training materials.
• Organize and deliver training sessions for local end users as required.
• Act as process trainer for new joiners and refresh training for existing staff.
• Foster teamwork and assist teammates with technical or work-related issues.
• Adhere to Evonik procedures and internal guidelines.
• Support operation, job rotation and backup plans across the team.

Skills

Accounts receivable knowledge

English communication

SSC experience

Microsoft Office

Education

Bachelor's degree in Finance, Business Administration or Accounting

Tools

SAP

Microsoft Office

Job description

REQUIREMENTS

• Barchelor Degree in Finance, Business Administration or Accounting.
• Minimum of 6 years of relevant work experience with a strong knowledge in Accounts Receivable processes.
• Previous experience in a Shared Services Center (SSC) environment will be considered an advantage.
• Strong verbal and written communication skills in English.
• Candidates assigned to manage the EMEA and America markets portfolio would be required to work according to the relevant shift hours.
• Proficiency in Microsoft Office applications and familiarity with SAP system.

KEY RESPONSIBILITIES

• Demonstrate comprehensive understanding of team processes and daily operational tasks.
• Provides customer support to internal and external business partners as first-level support to process and system inquiries according to defined services and quality.
• Demonstrate strong capabilities in troubleshooting, decision-making, identifying potential issues, and communicating effectively to ensure timely resolution.
• Actively support project rollout plan & ensure quality assurance of project result within simulated project timeline e.g. participate in migration task/planning, monitor testing progress, ensure documentation update and adhoc.
• Identify, recommend and develop solutions or improvement ideas for continuous improvements and harmonization opportunities.
• Supports communication between Customer Service team, Local Services and the Center of Excellence (CoE).
• Partnering together with CoE to develop, review and enhance the existing training materials.
• Organize training sessions for local end users whenever required.
• Act as process trainer to train our new joiner.
• Arrange refresher training for existing team members whenever needed.
• Cultivate a high level of teamwork, support team members when they are facing any technical or work issues.
• Adhere to Evonik procedure and internal guidelines.
• Support operation, job rotation and backup plan among team member’s level.

This is your opportunity to join a thriving global organization that combines cutting-edge science, technology and engineering with world-class business services to create solutions that answer real-world problems. If you join us, we’ll expect you to take ownership of your work, team up with other great minds, and add your name to creations that make a positive difference for generations. As one of the world leaders in specialty chemicals operating in more than 100 countries with over 32,000 employees, we need your diversity of thought to make us better. In return for your passion, initiative and creativity, you’ll enjoy opportunities to improve and to be respected for your contribution.