Key Account Manager - Johor Bahru

Jobstreet Malaysia; Johor Bahru; On-site; MYR 100,000 - 167,000; Full time

Benefits offered by this job

Competitive base salary

Performance incentives

Regional exposure

Singapore exposure

Job summary

Jora Malaysia in Johor Bahru is seeking a commercially driven Key Account Manager to own our business in JB. You will manage key retail accounts and our distributor network, driving sales targets and building strong relationships with pharmacy and retail partners.

As the sole representative in the South, you will lead store visits, promotions, and ROI tracking while identifying new opportunities. Travel within JB/Southern region is expected to grow our regional footprint.

Qualifications

• Diploma or Bachelor's degree in Business, Marketing, Sales, Retail Management, or a related field.
• 8+ years' experience in Key Account Management, Sales, Trade Marketing, or Retail Sales in FMCG/health & beauty.

Responsibilities

• Own and grow key retail accounts in JB and strategic partners; drive sales targets, account plans, and business reviews.
• Manage distributor relationships end-to-end: performance, inventory health, replenishment, issue resolution.
• Plan and execute trade promotions; manage trade spend and post-promotion ROI reviews.
• Champion retail execution; conduct store visits to ensure availability, pricing, planograms, and merchandising.
• Spot and pursue new business opportunities; expand listings, distribution points, and visibility in JB/Southern region.
• Track competitor activity and market trends; feed insights to HQ to sharpen strategy.
• Act as on-ground lead in JB; coordinate daily operations and report performance to HQ.

Skills

Key Account Management

Sales

Trade Marketing

Retail Sales

FMCG

Distributor Management

Negotiation

Relationship Building

Travel Ready

Driver's Licence

Education

Diploma/Bachelor degree in Business or related

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A fast-growing health & beauty distribution company with an established regional footprint across Malaysia and Southeast Asia. We partner with leading pharmacy and retail chains to bring trusted consumer brands closer to shoppers. (Company identity will be disclosed to shortlisted candidates.)

About the Role

We're looking for a commercially driven, hands-on Key Account Manager to own our business in Johor Bahru. Based on the ground as our sole representative in the South, you'll manage key retail accounts — including major pharmacy and retail partners — alongside our distributor network across the region.

This is a high-ownership role for someone who thrives working independently: driving sales targets, strengthening retail execution, and building the relationships that grow our presence across Southern Malaysia.

What You'll Do

• Own and grow key retail accounts in JB and other strategic partners — drive sales targets, account plans, and business reviews.
• Manage distributor relationships end-to-end: performance, inventory health, replenishment, and issue resolution.
• Plan and execute trade promotions and manage trade spend, tracking ROI and running post-promotion reviews.
• Champion retail execution — regular store visits to ensure availability, pricing, planogram compliance, and merchandising standards.
• Spot and pursue new business opportunities — expanding listings, distribution points, and visibility across JB and the Southern region.
• Track competitor activity and market trends, feeding insights back to HQ to sharpen commercial strategy.
• Act as the company's on-ground lead in JB — coordinating daily operations and reporting performance to HQ.

What You'll Bring

• Diploma or Bachelor's degree in Business, Marketing, Sales, Retail Management, or a related field.
• 8+ years' experience in Key Account Management, Sales, Trade Marketing, or Retail Sales — FMCG, retail, consumer goods, or health & beauty preferred.
• Proven track record managing major pharmacy or retail chains.
• Solid grounding in distributor management — sales performance, inventory, replenishment, and commercial coordination.
• Strong commercial and analytical skills, with sharp negotiation and relationship-building instincts.
• A self-starter who's comfortable owning the JB market independently, with minimal supervision.
• Willingness to travel within JB and the Southern region, with occasional trips to HQ.
• Valid driving licence and own transportation.

As we expand our regional footprint, this role has the potential to grow into broader Southern Region and Singapore-related responsibilities — working closely with our Singapore team as that market develops.

What We Offer

• Competitive base salary + performance incentives
• Career growth with potential regional (Singapore) exposure