Key Account Manager: Growth, Ops & Client Partnerships

Satria Diagnostics Sdn Bhd; Penang; On-site; MYR 42,000 - 74,000; Full time

Job summary

Satria Diagnostics Sdn Bhd in Penang seeks a proactive professional to drive daily sales activities, including prospecting, client visits, calls and meetings, and to develop strong relationships with clients.

The role covers sales targets, supporting marketing campaigns, coordinating sample collection and deliveries, liaising with logistics and internal teams, and maintaining accurate sales reports and documentation.

Responsibilities

• Manage daily sales activities, including prospecting, client visits, calls, and meetings.
• Develop and maintain strong relationships with new and existing clients.
• Achieve sales targets and KPIs.
• Support sales and marketing campaigns, events, and promotional activities.
• Assist in developing marketing materials, content, and campaigns.
• Monitor market trends and competitor activities.
• Prepare and maintain sales reports and documentation.
• Coordinate sample collection, collection kits, lab reports, and deliveries.
• Liaise with internal teams, logistics staff, distributors, and clients to ensure smooth operations.
• Manage stock replenishment and resolve operational issues when required.
• Coordinate pricing communication and support payment/collection follow-ups.
• Work closely with cross-functional teams to ensure efficient daily operations.
• Maintain professionalism and uphold company values.

Job description

Satria Diagnostics Sdn Bhd in Penang seeks a proactive professional to drive daily sales activities, including prospecting, client visits, calls and meetings, and to develop strong relationships with clients.

The role covers sales targets, supporting marketing campaigns, coordinating sample collection and deliveries, liaising with logistics and internal teams, and maintaining accurate sales reports and documentation.