Key Account Manager / Category Buyer

HYGR SDN BHD; Subang Jaya; Presencial; MYR 60 000 - 100 000; Tempo integral

Resumo da oferta

HYGR SDN BHD is seeking a Retail & Business Development Manager to lead our retail accounts, offline channels, and B2B partnerships across distributors and retailers in Malaysia. You will drive revenue growth, improve sell-through, and expand strategic partnerships through strong collaboration with Marketing, Operations, Supply Chain, Finance, and Founders.

You will manage relationships with major retailers like Watsons, Guardian and AEON, negotiate trading terms, and develop compelling

Qualificações

• 3–5 years experience in Key Account Management, Retail Management, or B2B sales.
• Experience managing retail accounts such as Watsons, Guardian, AEON or distributors preferred.
• Strong negotiation and relationship management skills.
• Ability to analyze sales data, inventory reports, and commercial performance.
• Entrepreneurial mindset with ownership and problem-solving abilities.

Responsabilidades

• Manage day-to-day relationships with Watsons, Guardian, AEON, pharmacies, specialty retailers, and distributors
• Lead account planning, negotiations, and annual business reviews
• Negotiate trading terms, promo calendars, product listings, display opportunities, and campaign participation
• Monitor weekly sell-out performance, ROS, inventory levels, and stock replenishment
• Identify and develop new B2B revenue opportunities with corporate gifting clients, hotels, resorts, gyms, wellness centres, airlines, event organisers, universities, government agencies, and corporate offices
• Develop partnership proposals, pricing structures, and business pitches
• Manage the full sales cycle from prospecting to closing and execution
• Oversee HYGR's owned offline channels including pushcarts, kiosks, pop-up stores, roadshows, event booths, and future retail stores
• Prepare weekly and monthly business performance reports and highlight key risks, opportunities, and recommendations to management
• Act as a key representative of HYGR in external meetings and events

Conhecimentos

Key Account Management

Retail Management

Business Development

B2B Sales

FMCG

Beauty

Personal Care

Consumer Brands

Descrição da oferta de emprego

The Retail & Business Development Manager will lead HYGR's retail accounts, offline retail channels, B2B partnerships, distributors, and external business relationships. Your goal is to grow revenue, increase retail visibility, improve sell-through performance, expand strategic partnerships, and ensure excellent execution across both online and offline channels. This role requires strong coordination with Marketing, Operations, Supply Chain, Finance, and Founders to drive sustainable business growth.

Key responsibilities

Manage day-to-day relationships with Watsons, Guardian, AEON, pharmacies, specialty retailers, and distributors

Lead account planning, negotiations, and annual business reviews

Negotiate trading terms, promo calendars, product listings, display opportunities, and campaign participation

Monitor weekly sell-out performance, ROS, inventory levels, and stock replenishment

Identify and develop new B2B revenue opportunities with corporate gifting clients, hotels, resorts, gyms, wellness centres, airlines, event organisers, universities, government agencies, and corporate offices

Develop partnership proposals, pricing structures, and business pitches

Manage the full sales cycle from prospecting to closing and execution

Oversee HYGR's owned offline channels including pushcarts, kiosks, pop-up stores, roadshows, event booths, and future retail stores

Prepare weekly and monthly business performance reports and highlight key risks, opportunities, and recommendations to management

Act as a key representative of HYGR in external meetings and events

About you

3–5 years experience in Key Account Management, Retail Management, Business Development, B2B Sales, FMCG, Beauty, Personal Care, or Consumer Brands

Experience managing retail accounts such as Watsons, Guardian, AEON, pharmacies, or distributors is highly preferred

Strong negotiation and relationship management skills

Comfortable analyzing sales data, inventory reports, and commercial performance

Excellent communication and presentation skills

Ability to manage multiple projects and stakeholders simultaneously

Entrepreneurial mindset with strong ownership and problem-solving abilities

Passion for sustainability, innovation, and building local brands